U-Pack

Great company to work with. Awesome customer service both from the guy delivering the trailer and from their dispatch office. If I ever need to do a long distance move (hopefully never again!), it will be with U-Pack. Highly recommend.
Apr 3rd, 2024

Feb 28th, 2023

This guys are amazing, specially here in Iowa, I did my move from Florida and everything runs 120 % perfect. On time, the comunication was pretty good, these people are so kind, specially Laura, if you have any needs to move in to Iowa, this is The Option!
Dec 24th, 2022

Nov 4th, 2022

UPDATE: The company responded below saying they were going to further look into things only to reiterate what I have already stated below in that they are not liable for recklessly transporting and damaging my things. However, I was NEVER provided with or signed any contract agreeing to this. Had I known there was no insurance to cover damages I never would have used their services. In fact, they were misleading over the phone stating there was insurance but come to find out, its only for damages related to a natural disaster or car crash. What a joke. Working with this company was an absolute nightmare. My belongings arrived damaged and/or broken and when I filed a claim, I was told that I would not be reimbursed. I was told over the phone that there was insurance to cover any damages but come to find out, it only covers *certain* damage. Transporting my belongings recklessly was not covered. I never signed a contract or agreed to have them transport my things with basically NO insurance and they still refuse to accept any responsibility. In addition, they were almost late delivering the trailer. I called about 30 minutes prior to the window ending to let them know I had not recieved a call from the driver saying he was on his way (they are supposed to give you an hour notice). After being transferred around numerous times and being disconnected I was finally told that there was one stop ahead of me but the driver would be late. Then, the driver shows up without calling or giving me any notice. Upack and ABF Freight are the most unprofessional, disorganized, company Ive ever dealt with.
Oct 25th, 2022