Darrin Eilander American Family Insurance

Hours

Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:00 PM

Chamber Rating

4.9 - (29 reviews)
28
0
0
0
1
Read Our 29 Reviews

Chamber Rating

4.9 - (29 reviews)
28
0
0
0
1
  • Helen McClure

    Excellent service with compassion and care.
    Mar 27th, 2024

  • Lauren Wilgenbusch

    We have been working with Darrin for 2 years now and have had an amazing experience! I would highly recommend working with him!
    Jan 29th, 2024

  • Michael Syring

    Darrin turned my inquiries about my claim options into actual claims, and now AmFam thinks I've pursued too many claims and won't renew. A Derecho, Hail, and sewer backup in the last 5 years were actual claims. He submitted claims when I asked about coverage for a broken car window, and when a plumber flooded our house. AmFam didn't pay anything on those, but because it was reported to them by Darrin, they think I submitted them. 20+yr loyal client with AmFam tarnished by this.
    Oct 31st, 2023

  • Abby Eckert

    I've had my home, car, and life insurance policies with Darrin for 15 years. I recently went in to review my policies and was reminded how easy Darrin is to work with. He makes insurance easy to understand and provides suggestions based on my situation. In addition, a few years back, I was in a car accident. American Family Insurance was hands down the best insurance company I've ever worked with. They actually worked for me rather than against me. My rental car time was almost up, and the insurance company pushed the repair shop to get my car fixed in time so I wouldn't be without a car. After this experience, I highly recommend AmFam to all my friends and family. I highly recommend Darrin to work with if you have questions on your insurance needs.
    Sep 3rd, 2023

  • Robert Vespestad

    Agency is always very responsive to my Text, E-mails & Calls. Very satisfied with the service.
    Aug 26th, 2023

Read Our 29 Reviews

About
Darrin Eilander American Family Insurance

Darrin Eilander American Family Insurance is located at 917 E 1st St F in Ankeny, Iowa 50021. Darrin Eilander American Family Insurance can be contacted via phone at 515-964-7575 for pricing, hours and directions.

Contact Info

  •   515-964-7575

Questions & Answers

Q What is the phone number for Darrin Eilander American Family Insurance?

A The phone number for Darrin Eilander American Family Insurance is: 515-964-7575.


Q Where is Darrin Eilander American Family Insurance located?

A Darrin Eilander American Family Insurance is located at 917 E 1st St F, Ankeny, IA 50021


Q What is the internet address for Darrin Eilander American Family Insurance?

A The website (URL) for Darrin Eilander American Family Insurance is: https://www.amfam.com/agents/iowa/ankeny/darrin-eilander


Q How big is Darrin Eilander American Family Insurance?

A Darrin Eilander American Family Insurance employs approximately 20+ people.


Q What days are Darrin Eilander American Family Insurance open?

A Darrin Eilander American Family Insurance is open:
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:00 PM


Q How is Darrin Eilander American Family Insurance rated?

A Darrin Eilander American Family Insurance has a 4.9 Star Rating from 29 reviewers.

Hours

Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:00 PM

Ratings and Reviews
Darrin Eilander American Family Insurance

Overall Rating

Overall Rating
( 29 Reviews )
28
0
0
0
1
Write a Review

Helen McClure on Google

image Excellent service with compassion and care.

Business Response on Google Mar 28th, 2024
Thank you so much, Helen, it's always a pleasure to work with you! We hope you and Justin are enjoying the sunshine today!

Lauren Wilgenbusch on Google

image We have been working with Darrin for 2 years now and have had an amazing experience! I would highly recommend working with him!

Business Response on Google Jan 16th, 2024
Hi, Lauren! Thank you for your kind words, we are happy you shared your experience and feedback!

Michael Syring on Google

image Darrin turned my inquiries about my claim options into actual claims, and now AmFam thinks I've pursued too many claims and won't renew.
A Derecho, Hail, and sewer backup in the last 5 years were actual claims. He submitted claims when I asked about coverage for a broken car window, and when a plumber flooded our house. AmFam didn't pay anything on those, but because it was reported to them by Darrin, they think I submitted them.
20+yr loyal client with AmFam tarnished by this.

Business Response on Google Oct 21st, 2023
Good morning, Michael, your frustration about this specific regulation and its threshold is understandable. Our agency appreciates your loyalty over the years, and we agree with you - it is unfortunate your homeowner insurance policy is being cancelled. As explained previously, insurance companies are obliged to follow State Regulations, local agencies do not have the authority to make exceptions and override state rules. Nor do local agencies have the authority to remove or access activity that a customer has recorded in the app. What we can do is share our industry experience and continue to offer to help you navigate through this process. We have shared helpful tips for future claims management. We have provided you with information on how and when claims were submitted and how to dispute claims. To help you in moving forward, we have provided a quote from one of our affiliates and have suggested other companies that may be able to assist you as you prepare to find a new carrier. We stand consistent in our response, we are happy to help and want you to feel free to email, text, or call if you need assistance - our door is always open.

Abby Eckert on Google

image I've had my home, car, and life insurance policies with Darrin for 15 years. I recently went in to review my policies and was reminded how easy Darrin is to work with. He makes insurance easy to understand and provides suggestions based on my situation.
In addition, a few years back, I was in a car accident. American Family Insurance was hands down the best insurance company I've ever worked with. They actually worked for me rather than against me. My rental car time was almost up, and the insurance company pushed the repair shop to get my car fixed in time so I wouldn't be without a car.
After this experience, I highly recommend AmFam to all my friends and family. I highly recommend Darrin to work with if you have questions on your insurance needs.

Business Response on Google Sep 8th, 2023
WOW, thank you very much for such a grand review, Abby! It's always a pleasure to work with you. The Eilander Agency consistently puts the customer's needs first and we want you to know how much we appreciate you sharing your experiences over the years. Call or text 515-964-7575 anytime, we're here to help!

Robert Vespestad on Google

image Agency is always very responsive to my Text, E-mails & Calls. Very satisfied with the service.

Business Response on Google Aug 20th, 2023
WOW Robert! Thank you for your amazing review. We're happy that you enjoyed our service and felt valued as a customer. We're grateful for your loyalty to Darrin Eilander American Family Insurance.

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Overall Rating

Overall Rating
( 29 Reviews )
28
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0
0
1

Write a Review

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