Iowa Family Smiles - Dentist in Ankeny

Andrea McElroy _{on Google}

Jan 13th, 2024

I called to set an appointment for my children. We have Medicaid through the state. I asked if they accept the insurance and the woman I spoke to said yes. From there she asked what kind of insurance, I replied (through the state of Iowa) Medicaid. And she stated, we dont have any dentist for cleaning We only have someone for braces only what dentist place doesnt have dentist? Disappointed

Savannah _{on Google}

Nov 23rd, 2022

I finally got in for an initial exam after a few months and needed to come back later for fillings. The day before my appointment I had missed a call from them. There was no message left, but they canceled my appointment because the dentist was out. I ended up driving over an hour and couldn't even get in. I scheduled call backs online and over the phone, but after two months I still hadn't heard back. I tried calling three times before they would answer the phone just to be told they couldn't schedule me right now and I would need to get a call back. What's the point of having a call center with rude staff that can't even schedule a simple appointment? Looks like I'll have to go elsewhere.
The only good thing about this place was that the dental assistant was very friendly and sweet.

Shujun Chang _{on Google}

Jul 3rd, 2021

Dr. Podray is a very helpful, warm person. My son's teeth were particularly bad, so he had to have some special treatments, and Dr. Podray was very accommodating with our wishes. He was willing to keep in close contact with us, informing us of the decisions he made and what he was doing every step of the treatment. An ideal orthodontist.