Glitter Hair & Beauty Supply

Your kind words mean so much to us. Thank you for taking the time to leave a 5-star review!

Hello Ke’s Unique KreationsI was disheartened to learn that your recent visit didn’t meet your expectations. At Glitter, we strive to ensure every customer feels celebrated and valued. It’s distressing to hear that wasn’t the case for you, as it goes against the essence of what Glitter stands for.Our team is trained to engage with customers promptly while respecting their space and comfort. We aim for a balance where customers feel attended to without feeling overwhelmed. Your feedback is invaluable in helping us improve, and I apologize for any inconvenience you experienced.I would like to personally invite you back to our store, where we can work towards providing you with a more positive and fulfilling experience. Thank you for bringing this to our attention, and please accept my sincere apologies.Best regards,Raquel H; ownerUpdate: Hello Ke,I hope this message finds you well. I wanted to gain a clearer understanding of your recent feedback, as such occurrences have not been raised before in my store. To provide context, were you the individual who entered the store with a newborn baby in your arms and expressed interest in products for your daughter’s hair? If so, I would greatly appreciate the opportunity to personally address your concerns.I’ve noticed that you have visited my store numerous times, often accompanied by your children, strollers, and bags, including your precious newborn. Typically, you cradle her, as she is absolutely adorable and petite, while placing your bags in the stroller. My team and I have always been attentive to your inquiries, as you often have several questions, and we endeavor to assist you in navigating the store efficiently.Please feel free to reach out to me directly at 574-376-4204. I would welcome the chance to have a conversation with you to better understand the situation and work towards resolving any issues. As a small, African American women-owned business, our commitment to excellence is unwavering. It is my sincere goal to address the specific incident, foster open communication, extend my personal assistance, and hopefully, regain your trust and confidence in us.Best Regards,Raquel H.Owner

Thank you for the kind words! We're thrilled to hear that you had such a positive experience.

We're so happy to hear that you enjoyed your experience with us. Thank you for taking the time to leave a 5-star review!