Subway

Apr 11th, 2024

Apr 10th, 2024

My friend and I placed online orders around the same time. We waited until the app said that the food was ready before making our way to the drive thru to pick it up. When we arrived, we were informed that they hadnt even started our sandwiches. We were told by a very rude employee that they were out of all bread except so what do you want me to do about it? you still want the sandwiches? When I asked why we hadnt been called to make a substitution he said that he had tried, only I dont believe that neither my friend nor I wouldnt receive a call or have missed a call if he really had. I chose to have him make the sandwiches, because I had no other option to feed my family. I pulled around to the drive thru window only to wait at least 10 minutes before being acknowledged. He came to the window and I asked to speak to a manager. However, I was informed by the employee that there was no manager! He said the manager had left at 2 and didnt prep any bread. He asked me a second time if i wanted the sandwiches, which irritated me because I thought he had started them. He left to go start the order, and came back a couple minutes later to tell me they didnt have any cookies. At that point, I was so fed up with the situation that it didnt matter. He continued to try to make conversation about the manager and how busy he was, but didnt seem to want to make my sandwiches very fast. He even told me that if I called for a refund, they wouldnt give it to me. Whoever the manager was that day, they should be fired. I spend my last $40, half a workday, on a treat for my family, and the sandwiches werent even made correctly! I didnt go back because I knew it wouldnt be any better. Im honestly just disappointed. Subway has always been our favorite treat, and now I dont know that Ill ever go back if this isnt corrected. Subway, do better. Have a manager on every shift. You obviously have the money for it, you did steal mine! Still havent received a cookie, and I deserve compensation for this whole experience.
Dec 13th, 2023

Very friendly ladies that day were working. Makes your visit wonderful. The subs were fantastic.
Dec 1st, 2023

Jessica was delightful, she helped me and my kids figure out what to eat when nobody knew because we havent been here before and was super kind.
Nov 8th, 2023