Academy CDJR

This has been the absolute WORST experience. I bought a car and within 8 months I was arguing with this company about what they were responsible for (which in their opinion was absolutely nothing). After extensive amounts of documentation was provided (on the customer end, not the company) the warranty company came out to look at the car and it needed an entirely new motor, initially Jeep academy planned to have me pay $11,000 for a new motor on a car that I had only had for 8 months. After the warranty company became involved I thought things would go smoother, WRONG. These staff members seem to have absolutely no communication or documentation on what has been done or discussed with their customers. I have been told several different prices on my cars fixes from several different staff members, all for ONE man (an advisor) to come on the phone and tell me what that guy said was invalid and also that my bill would be an extra $185 more than I was just told prior. This company seems to show no integrity, no professionalism, no accountability, and no responsibility for anything they do. They are unbelievably untrustworthy as a whole, you never know what youre are going to get. They expect me to bring back the car for oil changes for the next 9 months WHY?! How can anyone trust them. I would not trust them to buy any new or used car at all. 0 stars
Mar 25th, 2024

Amazing experience recommend working with Brandon
Mar 21st, 2024

Brandon was amazing! He was able to get my fianc and I BOTH in new cars and keep us with a price we are comfortable with. Ive bought many cars before and never experienced such a smooth process. Will forever recommend Brandon Long! we love our new vehicles! Thank you Brandon!
Mar 15th, 2024

Great experience thanks Brandon and team. Got a great truck, traveled over 100 miles, was detailed,filled up, waiting on us. Will be back for the next one!
Mar 6th, 2024

Working with Brandon L and Victor was a great experience.
Feb 28th, 2024