Hertz Car Rental - Terre Haute - South rd Place
-
2919 S 3rd Pl
Terre Haute, IN 47802 - 812-232-3762
Hours
Chamber Rating
-
matt woodruff
very bad experience!!! I reserved my reservation and paid on line for a four day trip to see my kids. Since my ex moved out of state I don't get to see them as much as I'd like. I was to pick up my rental at noon on Friday. at 830am on Friday morning I got a call from Hertz Terre haute indiana. I was sleeping so I didn't answer it. the message they left me was they don't have a car for me(keep in mind I already paid for it). After 7 attempts to call them to find out what's going on and no one answering the phone I left a message. an hour later a not very nice woman called me back. she said they may have a car by the end of the day or in the morning. so I'm like ok. I'll leave later that day or the next morning. Well the not so nice woman never called me back that day or the next morning. I even went as far as to go to the Hertz place in Terre haute. which is inside another business (Big O Tires). there was no one at the Hertz counter or the small office they had there even though there business sign said they are open during these hours. now since I already paid for a car that they didn't deliver I was unable to get another rental from enterprise cause I didn't have the funds available cause Hertz still had my money and since it's the weekend no one in billing was there to reimburse my payment. I have to call back during normal business hours.( I will say though the dude from India that spoke English very well that gave me the number to billing was nice, polite, and helpful) all in all very bad experience. my kids were very disappointed that I was not able to make it. since the divorce I've tried very hard to follow through with what I say I'm going to do when I comes to them. this was the first time I didn't follow through. even though it wasn't my fault I'm very upset with Hertz for this whole experience. especially the not so nice woman at the terre haute branch. considering they still got my money for a car that was not delivered. so in short I'm a dissatisfied customer.
Jan 29th, 2021 -
Donna Leonard
One star is too generous for Hertz. I reserved a van and went to pick it up only to have them tell me they dont have one that big. And the lady was rude on top of it all. I cant get ahold of them to get my money back. Then had to go somewhere else to try and get a vehicle. Hertz sucks.
Dec 21st, 2020 -
Scott Gale
Horrible service
Sep 8th, 2020 -
Chelsey Riggs
Jul 28th, 2020 -
Jeff Lagrand
Jul 27th, 2020
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Hertz Car Rental - Terre Haute - South rd Place?
A The phone number for Hertz Car Rental - Terre Haute - South rd Place is: 812-232-3762.
Q Where is Hertz Car Rental - Terre Haute - South rd Place located?
A Hertz Car Rental - Terre Haute - South rd Place is located at 2919 S 3rd Pl, Terre Haute, IN 47802
Q What is the internet address for Hertz Car Rental - Terre Haute - South rd Place?
A The website (URL) for Hertz Car Rental - Terre Haute - South rd Place is: http://hertz.com/rentacar/location/unitedstates/indiana/terrehaute/hufc01
Q What days are Hertz Car Rental - Terre Haute - South rd Place open?
A Hertz Car Rental - Terre Haute - South rd Place is open:
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 5:30 PM
Q How is Hertz Car Rental - Terre Haute - South rd Place rated?
A Hertz Car Rental - Terre Haute - South rd Place has a 2.9 Star Rating from 51 reviewers.
Hours
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Ratings and Reviews
Hertz Car Rental - Terre Haute - South rd Place
Overall Rating
Overall Rating
( 51 Reviews )matt woodruff on Google
very bad experience!!! I reserved my reservation and paid on line for a four day trip to see my kids. Since my ex moved out of state I don't get to see them as much as I'd like. I was to pick up my rental at noon on Friday. at 830am on Friday morning I got a call from Hertz Terre haute indiana. I was sleeping so I didn't answer it. the message they left me was they don't have a car for me(keep in mind I already paid for it). After 7 attempts to call them to find out what's going on and no one answering the phone I left a message. an hour later a not very nice woman called me back. she said they may have a car by the end of the day or in the morning. so I'm like ok. I'll leave later that day or the next morning. Well the not so nice woman never called me back that day or the next morning. I even went as far as to go to the Hertz place in Terre haute. which is inside another business (Big O Tires). there was no one at the Hertz counter or the small office they had there even though there business sign said they are open during these hours. now since I already paid for a car that they didn't deliver I was unable to get another rental from enterprise cause I didn't have the funds available cause Hertz still had my money and since it's the weekend no one in billing was there to reimburse my payment. I have to call back during normal business hours.( I will say though the dude from India that spoke English very well that gave me the number to billing was nice, polite, and helpful) all in all very bad experience. my kids were very disappointed that I was not able to make it. since the divorce I've tried very hard to follow through with what I say I'm going to do when I comes to them. this was the first time I didn't follow through. even though it wasn't my fault I'm very upset with Hertz for this whole experience. especially the not so nice woman at the terre haute branch. considering they still got my money for a car that was not delivered. so in short I'm a dissatisfied customer.
Donna Leonard on Google
One star is too generous for Hertz. I reserved a van and went to pick it up only to have them tell me they dont have one that big. And the lady was rude on top of it all. I cant get ahold of them to get my money back. Then had to go somewhere else to try and get a vehicle. Hertz sucks.
Scott Gale on Google
Horrible service
Chelsey Riggs on Google
Jeff Lagrand on Google
Overall Rating
Overall Rating
( 51 Reviews )Write a Review
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