Fifth Third Bank & ATM
-
201 North VanRensselaer Street
Rensselaer, Indiana 47978 - (219) 866-7194
- Website
Hours
Chamber Rating
-
Ashley Evans
I've had good expirences with 5/3 but my first time trying to file a fraud charge I'm sitting on the phone for over a half an hour just so far. Currently writing this while on phone.
Nov 24th, 2023 -
Lynn Birch
This was the only bank that let me open an account for my ssd checks I will never change it
Aug 25th, 2023 -
Chris Boz
I was trying to deposit some cash using the ATM and it would not take my bills no matter what. I've never had an issue with the ones in Lafayette or west Lafayette.
Jan 18th, 2022 -
Dawn Oliver
I have had an account thru this 5/3rd for over 7 years now. Have recently moved south and still bank with 5/3rd. Needing though to open up a credit card thru the Rensselaer branch but you can no longer do it thru the mail or phone. Has to be in person. But I am 3 hours away and it can not even be done with the help of my 5/3rd branch. I think this is so ridiculous. I do not want to have to change over checking accts due to automatic items. 5/3rd should be 5/3rd no matter where you are. Not helpful at all.
Jan 25th, 2019 -
Jasmine Hunt
This might be long. But it deserves to be put out there. My fianc and I recently went to the Rensselaer location. After calling them to ensure they could cash a check even though we werent account holders. But the check was a fifth third check. Farm bureau is a client. The lady over the phone told me since we have cashed checks there in the past they could cash the check. To come thru the drive through. When we got there she couldnt find us in the system said we needed a profile to cash the check. I said okay lets do that. She said no we cant do that through the drive through and the lobby is closed. Makes zero sense. Clearly annoyed, we decided to call our farm bureau agent. He 3-way called the bank. The lady didnt know we were also on the line. She told him we REFUSED to come inside or make an appointment. Hmmm? NO. Never happened. We werent even told we could do that. The agent asked her why we would have any issues cashing a check for HIM the client. She finally said lets make an appointment for tomorrow morning at 9am with Tom in the lobby and he can set up your profile. OK fine. We drove alll the way back in the morning. Called Tom as the bank doors were closed. He says he has NO idea of this appointment and has NO time for us today?! Seriously? Then after we go back and forth he says tell you what go online and sign up and put your info in and then go thru the drive thru and we can cash the check I said okay and we try to do so. There were NO options to create a profile only to open an account. We go to the drive thru he comes on the screen and says did you do it? I said I cant find the profile option. He says no I told you to open an account. I said NO I dont want to open an account. Were just trying to cash this check. He gets extremely mad and says well we dont have enough money to cash this check. This is the FIRST time we are hearing its a money issue. So then he says I will call a couple banks to see if they have enough money and time to get you in today. He comes back and tells us a bank about a hour and a half way has the money and will help us. Then he states but I will warn you it will cost HUNDREDS of dollars to cash this check then says if I were you I would just open the account like I said band save yourself money Like Im opening an account with this guy?! NO. So we leave. We call the WEST LAFAYETTE bank. Right way they say sure come on by. We go to the drive through. Literally takes 10 minutes. They make a profile for us. Cash the check. It cost $25 to cash it. TWENTY FIVE!!!! I couldnt believe it. This TOM at Third Bank bank in RENSSELAER tried to intimidate us to open a bank account basically treated us like we were stupid. He needs to be held accountable. I have never seen such unprofessionalism in my entire life!!!!!!!
Feb 15th, 2020
About
Fifth Third Bank & ATM
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC. Fifth Third is among the largest money managers in the Midwest and, as of June 30, 2016, had $305 billion in assets under care, of which it managed $26 billion for individuals, corporations and not-for-profit organizations. Investor information and press releases can be viewed at www.53.com. Fifth Third's common stock is traded on the NASDAQ Global Select Market under the symbol "FITB." Fifth Third Bank was established in 1858. Member FDIC, Equal Housing Lender
Services
- Checking Accounts
- Savings Accounts & CDs
- Credit Cards
- Online & Mobile Banking
- Investment Services
- Consumer Loans
- Safe Deposit Boxes
Questions & Answers
Q What is the phone number for Fifth Third Bank & ATM?
A The phone number for Fifth Third Bank & ATM is: (219) 866-7194.
Q Where is Fifth Third Bank & ATM located?
A Fifth Third Bank & ATM is located at 201 North VanRensselaer Street, Rensselaer, Indiana 47978
Q What is the internet address for Fifth Third Bank & ATM?
A The website (URL) for Fifth Third Bank & ATM is: https://locations.53.com/in/rensselaer/201-north-vanrensselaer-street.html
Q How big is Fifth Third Bank & ATM?
A Fifth Third Bank & ATM employs approximately 20+ people.
Q What days are Fifth Third Bank & ATM open?
A Fifth Third Bank & ATM is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Q How is Fifth Third Bank & ATM rated?
A Fifth Third Bank & ATM has a 3.0 Star Rating from 8 reviewers.
Hours
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Ratings and Reviews
Fifth Third Bank & ATM
Overall Rating
Overall Rating
( 8 Reviews )Ashley Evans on Google
I've had good expirences with 5/3 but my first time trying to file a fraud charge I'm sitting on the phone for over a half an hour just so far. Currently writing this while on phone.
Lynn Birch on Google
This was the only bank that let me open an account for my ssd checks I will never change it
Chris Boz on Google
I was trying to deposit some cash using the ATM and it would not take my bills no matter what. I've never had an issue with the ones in Lafayette or west Lafayette.
Dawn Oliver on Google
I have had an account thru this 5/3rd for over 7 years now. Have recently moved south and still bank with 5/3rd. Needing though to open up a credit card thru the Rensselaer branch but you can no longer do it thru the mail or phone. Has to be in person. But I am 3 hours away and it can not even be done with the help of my 5/3rd branch. I think this is so ridiculous. I do not want to have to change over checking accts due to automatic items. 5/3rd should be 5/3rd no matter where you are. Not helpful at all.
Jasmine Hunt on Google
This might be long. But it deserves to be put out there. My fianc and I recently went to the Rensselaer location. After calling them to ensure they could cash a check even though we werent account holders. But the check was a fifth third check. Farm bureau is a client. The lady over the phone told me since we have cashed checks there in the past they could cash the check. To come thru the drive through. When we got there she couldnt find us in the system said we needed a profile to cash the check. I said okay lets do that. She said no we cant do that through the drive through and the lobby is closed. Makes zero sense. Clearly annoyed, we decided to call our farm bureau agent. He 3-way called the bank. The lady didnt know we were also on the line. She told him we REFUSED to come inside or make an appointment. Hmmm? NO. Never happened. We werent even told we could do that. The agent asked her why we would have any issues cashing a check for HIM the client. She finally said lets make an appointment for tomorrow morning at 9am with Tom in the lobby and he can set up your profile. OK fine. We drove alll the way back in the morning. Called Tom as the bank doors were closed. He says he has NO idea of this appointment and has NO time for us today?! Seriously? Then after we go back and forth he says tell you what go online and sign up and put your info in and then go thru the drive thru and we can cash the check I said okay and we try to do so. There were NO options to create a profile only to open an account. We go to the drive thru he comes on the screen and says did you do it? I said I cant find the profile option. He says no I told you to open an account. I said NO I dont want to open an account. Were just trying to cash this check. He gets extremely mad and says well we dont have enough money to cash this check. This is the FIRST time we are hearing its a money issue. So then he says I will call a couple banks to see if they have enough money and time to get you in today. He comes back and tells us a bank about a hour and a half way has the money and will help us. Then he states but I will warn you it will cost HUNDREDS of dollars to cash this check then says if I were you I would just open the account like I said band save yourself money
Like Im opening an account with this guy?! NO.
So we leave. We call the WEST LAFAYETTE bank. Right way they say sure come on by. We go to the drive through. Literally takes 10 minutes. They make a profile for us. Cash the check. It cost $25 to cash it. TWENTY FIVE!!!! I couldnt believe it.
This TOM at Third Bank bank in RENSSELAER tried to intimidate us to open a bank account basically treated us like we were stupid. He needs to be held accountable. I have never seen such unprofessionalism in my entire life!!!!!!!
Overall Rating
Overall Rating
( 8 Reviews )Write a Review
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