Chhabra Medical Corporation

Called this office this morning the lady who answered the phone was so rude she said hello so loud I asked her if that was the norm for her to answer the phone like that for Dr.chabbra office .her answer was its loud I can't hear.I told her I would take it up with doctor chambray wife.this is the second time she has done this.I been a paient of Dr.chabbra since 2008.this never happened when he or his wife was around.they need to get better employee's at The front desk at the portage location.this never happens to me at the hobert office.I Guess there more professional at the hobert Office for sure.the person in the leadership roll which is the manager or mrs.chabbra needs to make changes at the front desk at the portage location for sure.the way this lady talks to patients on the phone is so disrespectful period.
Mar 11th, 2024

My experiences with a nurse practitioner are phenomenal, the administrative side of the business could use significant improvement. It is annoying to say the least.
Dec 28th, 2023

I called the office to request a prescription for Paxlovid after testing positive for COVID. I was told by the front desk staff, I would need an appointment before either provider could prescribe it. For context, I presented to the office twice within the past two weeks. I was told the soonest appointment I could get would not be until Monday! I was met with an attitude for advocating for myself as if they were doing me a favor for asking for medical treatment that would be administered in a timely fashion. I have tried sticking it out with this medical group because I know the practitioners there to be competent and pleasant, but the front desk staff are absolutely the worst. I have been a patient at Chhabra Medical Corp for more than 10 years at the Portage location until I grew very tired of their front desk staff's incompetence and deplorable attitudes towards patients. Over the years I have made formal complaints to the various office managers who did nothing to resolve a billing dispute or just a general complaint about maltreatment from the front office staff. After many years of frustration, I decided to switch to the Merrillville location and my experience was much better; however, my most recent experience with the Portage staff has prompted me to request all of my medical records and leave the practice for good. For whatever it is worth to those who may be considering receiving care at Chhabra Medical Corporation, I would think twice especially if you are going to the Portage location.
Aug 3rd, 2023

Doctors very nice but the people that take your orders and answer the phone there are a little bit desired their body say that they call you and they don't call you they lied tell the doctor that they got a hold of you and they lie about it man I think that the owner needs every train these people and be nicer they need to listen to what the patient .the own needs to retrain the staff 9-6 hours mon-fri.the voice-mail don't have that 9-6 the receptionist that answers the phone Angelica has a very bad attitude with the customers I don't know what her problem is but I think Dr .chhabra I think he needs to talk to her and tell her don't be so rude when you answer the phone so that's all I got to say
Sep 5th, 2022

If I could give zero stars, I would. First, Katrina is amazing. She has got to be hands down the best primary care I have ever had. However, the office is awful... both Portage and Hobart locations. The receptionists have attitude and don't mind throwing it around, no matter how polite you can be to them. I have recorded calls where I would make an appointment in one location, show up to that location, and they'd change locations without telling me so I'd miss my appointment. My spouse had an issue with the staff refusing to relay information to the doctor for medication refill because mo they visits haven't been done. Monthly? No one ever said come in monthly to get routine medication. So an appointment was attempted, but staff refused to make an appointment. I call to get an appointment for life sustaining medications, without I'd die, the staff said they can't see me unless it's an emergency, nor refill my medication. Why? They wouldn't say. I called back today and was finally told I have been discharged from the practice because they didn't like my spouses attitude. Really? And if we were divorced and they didn't know that would be ok to just drop me? I made all appointments, followed all doctors advice, up to date on payments... missed an appointment because I had COVID and 1 due to a death in the family, but that's (other than office staff giving wrong location or changing it last minute without telling me). I plan to file an official complaint because now I have to attempt to find a new primary care physician because I have been without my life sustaining meds in weeks, I can go into a coma and die without them. This office sucks. I do not recommend.
May 30th, 2021