NorthShore Health Centers

Feb 22nd, 2024

Feb 22nd, 2024

Nothing but issues CONSTANTLY. Northshore even updated my patient records with false information! NEVER got contacted back about lab results, I had to request my results just to be able to see them. There were issues with hormones and vitamin D but never got talked to about that or possible solutions. Now my records are saying they prescribed me Vitamin D supplements which is a flat out lie. Nobody EVER answers the phone, it is literally impossible to make appointments here or talk to them about the issues I'm having with them. Never got my result paperwork in the mail for anything, like promised. I know they have the right address because I've gotten mail from them before. Receptionist doesn't know how to do proper scheduling or communication. She doesn't even know when the lab place in their own building closes. She scheduled my appointment for 5 pm and told me I could do my labs then and just failed to mention that they closed at 4. I need a breast ultrasound done for lumps the Dr found and they just didn't mention I needed to call to set that up. I (wrongfully) assumed that when she set up the transvaginal ultrasound, she set that up too, cause again, no communication. Then when I realized they failed to give me the proper paperwork to set that up, I asked my Dr in my follow up appointment what I should do and she didn't even know what I was talking about, said the order was gone and she couldn't remember. Just... do NOT go here if you want actual help and respect for your time. What a joke.
Feb 22nd, 2024

Great experience with my Dr., and would recommend Megan (OB) to anyone However, trying to find her and check in was a little bit of a nightmare. No signs for Drs upstairs. Therefore I waited in line downstairs to be then told to go upstairs to wait again.
Feb 22nd, 2024

Feb 22nd, 2024