Cypress Grove Rehabilitation Center

Hours

Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours

Chamber Rating

Verified Member
4.1 - (29 reviews)
22
0
0
1
6
Read Our 29 Reviews

Chamber Rating

Verified Member
4.1 - (29 reviews)
22
0
0
1
6
  • Julie Beery

    Where else can you get the kind of care and therapy that my friend received at Cypress Grove Rehab? It's outstanding! Max and Rachel are the best. The nursing staff is second to none. And the food? Janet is in charge and visited my friend day one. She completely catered to her special needs.
    Dec 30th, 2023

  • Ginny Brown

    If I could leave sub zero, I would. I am appalled with this facility. My 77 YO mother was admitted yesterday after being released from the hospital for rehabilitation after a bad case of pneumonia. My brother arrived within a couple hours of her admittance and took the attached pics of her bathroom. Please keep in mind, this was supposed to be a room that they had prepared and sanitized for a new resident. As you can see, it doesn't look like it has been cleaned in months. Dried human fluids on the walls and floors, the vents are full of dust & debris and not sure what is in the shower but it definitely shouldn't be there. I'm concerned she will leave sicker than she arrived. I have already reported this to the Indiana Department of Health along with the pics and are working to have her transferred to another facility that we are able to choose. The hospital made the decision to place her in this facility and I'm considering contacting an attorney. Insurance is not the issue as she has top level insurance, not medicare, but the truth of the matter is that even if she were without money or insurance, no one should be living in this unacceptable conditions and especially someone that is already immune deficient. What have we sunk to as humans that we allow other living beings to be placed in a "Health Facility" that has these standards or extreme lack there of?!!! I cannot speak for the staff at this point, but I can only imagine that they care as much as the condition of the room indicates. Please visit any facility before placing your loved one and avoid this one as you have been warned of the condition. This facility should be closed due to sanitary conditions.
    Dec 27th, 2023

  • Kim Burns

    Amazing staff!!!!!! They go above and beyond for there residents plus we loved Jackie M
    Dec 3rd, 2023

  • Jen Schneider

    Cypress Grove and the staff are very thoughtful and caring.
    Dec 3rd, 2023

  • Sheila Scarbrough

    When I have been in there the staff is excellent and so nice and polite
    Nov 17th, 2023

Read Our 29 Reviews

About
Cypress Grove Rehabilitation Center

Caring people make the difference at Cypress Grove. You can feel it the minute you walk into our community and meet our staff. They are experts in senior care who are not just doing a job, but following a calling. They are here to help you and your family find answers, solutions and peace of mind. In fact, they become an extension of your family.

Contact Info

Services

  • Nursing home

Questions & Answers

Q What is the phone number for Cypress Grove Rehabilitation Center?

A The phone number for Cypress Grove Rehabilitation Center is: (812) 853-2993.


Q Where is Cypress Grove Rehabilitation Center located?

A Cypress Grove Rehabilitation Center is located at 4255 Medwell Dr, Newburgh, Indiana 47630


Q What is the internet address for Cypress Grove Rehabilitation Center?

A The website (URL) for Cypress Grove Rehabilitation Center is: https://asccare.com/community/cypress-grove-rehabilitation-center/


Q What days are Cypress Grove Rehabilitation Center open?

A Cypress Grove Rehabilitation Center is open:
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours


Q How is Cypress Grove Rehabilitation Center rated?

A Cypress Grove Rehabilitation Center has a 4.1 Star Rating from 29 reviewers.

Hours

Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours

Ratings and Reviews
Cypress Grove Rehabilitation Center

Overall Rating

Overall Rating
( 29 Reviews )
22
0
0
1
6
Write a Review

Julie Beery on Google

image Where else can you get the kind of care and therapy that my friend received at Cypress Grove Rehab? It's outstanding! Max and Rachel are the best. The nursing staff is second to none. And the food? Janet is in charge and visited my friend day one. She completely catered to her special needs.

Business Response on Google Dec 13th, 2023
Julie, we are so grateful for the awesome rating. Thank you for sharing your story.

Ginny Brown on Google

image If I could leave sub zero, I would. I am appalled with this facility. My 77 YO mother was admitted yesterday after being released from the hospital for rehabilitation after a bad case of pneumonia.
My brother arrived within a couple hours of her admittance and took the attached pics of her bathroom. Please keep in mind, this was supposed to be a room that they had prepared and sanitized for a new resident. As you can see, it doesn't look like it has been cleaned in months. Dried human fluids on the walls and floors, the vents are full of dust & debris and not sure what is in the shower but it definitely shouldn't be there. I'm concerned she will leave sicker than she arrived.
I have already reported this to the Indiana Department of Health along with the pics and are working to have her transferred to another facility that we are able to choose. The hospital made the decision to place her in this facility and I'm considering contacting an attorney. Insurance is not the issue as she has top level insurance, not medicare, but the truth of the matter is that even if she were without money or insurance, no one should be living in this unacceptable conditions and especially someone that is already immune deficient. What have we sunk to as humans that we allow other living beings to be placed in a "Health Facility" that has these standards or extreme lack there of?!!!
I cannot speak for the staff at this point, but I can only imagine that they care as much as the condition of the room indicates.
Please visit any facility before placing your loved one and avoid this one as you have been warned of the condition. This facility should be closed due to sanitary conditions.

Business Response on Google Dec 29th, 2023
Ginny Brown, we take concerns seriously. We are disappointed to hear about your experience. Please contact our Hotline at 1-888-788-2502 so we may learn more and discuss this with you. Thank you!

Kim Burns on Google

image Amazing staff!!!!!! They go above and beyond for there residents plus we loved Jackie M

Business Response on Google Nov 22nd, 2023
Hello Kim Burns, seeing you had a 5-Star experience makes our day! We value your feedback and appreciate you taking the time to share your experience.

Jen Schneider on Google

image Cypress Grove and the staff are very thoughtful and caring.

Business Response on Google Nov 7th, 2023
Jen, we are happy to hear you had a positive experience with us. We value your feedback as we always are looking for ways to improve.

Sheila Scarbrough on Google

image When I have been in there the staff is excellent and so nice and polite

Business Response on Google Nov 24th, 2023
Hello Sheila Scarbrough, seeing you had a 5-Star experience makes our day! We value your feedback and appreciate you taking the time to share your experience.

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Overall Rating

Overall Rating
( 29 Reviews )
22
0
0
1
6

Write a Review

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