Riley and Sons Collision

Riley and Sons Collision

Hours

Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.3 - (74 reviews)
54
7
2
2
9
Read Our 74 Reviews

Chamber Rating

Verified Member
4.3 - (74 reviews)
54
7
2
2
9
  • Bobbie Gordon


    Dec 25th, 2023

  • Matthew Hargrave

    Kept pushing the finish date back claiming it was iut of paint an needs to go on the frame machine when there was no need for it it was just an excuse to get more time on it they went 8 days without contacting me or insurance with what was goin on with it because the rental was due back they were 15 days past the first initial time they said they would have it an still havent go the car back have to Pay for my own rental because they would only cover 3 day even tho they were over 2 weeks behind the schedule they said it would be done by would not recommend ever using this body shop if you want it dont in a timely manner an the customer service is the worst I have ever experienced if I could give them a negative star rating I would Service: Body & Trim
    Nov 10th, 2023

  • April Stinson

    Great customer service and quality work! Service: Body & Trim
    Jul 15th, 2023

  • Rosemary Cox


    Jun 21st, 2023

  • Alecia Davis

    My son has an older model car that he absolutely loves. They had difficulty finding the part we needed and the insurance company offered us a payout for the damage. Thankfully Riley & Sons did not give up and they were able to locate not only the correct part but in the right color (avoiding a paint job). It was a lot cheaper than we anticipated and the car was washed and shined up when we picked it up. Thanks to their amazing service and perseverance my son has his car back and looking sharp. Service: Body & Trim
    May 8th, 2023

Read Our 74 Reviews

About
Riley and Sons Collision

Riley and Sons Collision is a a family owned collision repair business, serving the East Central Indiana community since 1957.Our technicians are trained in the latest vehicle technology and our facilities are equipped with state-of-the-art equipment. All of our shops are ICAR Gold Class Certified. ICAR Gold Class recognition is the highest role-relevant achievement recognized by the collision repair industry. Less than 10% of collision repair shops in the United States have achieved this milestone.

Contact Info

Services

  • Automobile Shop
  • Auto Body Shop
  • Auto Repair
  • Car Dent
  • Dent Removal
  • Automobile Body Repairning
  • Auto Body Pain
  • Paint Services
  • Vehicle Body Shop
  • Vehicle Dent Removal
  • Vehicle Body Repair
  • Collision Repair

Languages

  • English

Payment Methods

  • We accept all major credit cards.

Questions & Answers

Q What is the phone number for Riley and Sons Collision?

A The phone number for Riley and Sons Collision is: (765) 529-5103.


Q Where is Riley and Sons Collision located?

A Riley and Sons Collision is located at 421 New York Avenue, New Castle, IN 47362


Q What is the internet address for Riley and Sons Collision?

A The website (URL) for Riley and Sons Collision is: https://www.rileyandsons.com/locations/421-new-york-ave-new-castle-indiana-47362


Q What days are Riley and Sons Collision open?

A Riley and Sons Collision is open:
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM


Q How is Riley and Sons Collision rated?

A Riley and Sons Collision has a 4.3 Star Rating from 74 reviewers.

Hours

Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM

Ratings and Reviews
Riley and Sons Collision

Overall Rating

Overall Rating
( 74 Reviews )
54
7
2
2
9
Write a Review

Bobbie Gordon on Google

image

Business Response on Google Dec 20th, 2023
Hi, Bobbie. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Matthew Hargrave on Google

image Kept pushing the finish date back claiming it was iut of paint an needs to go on the frame machine when there was no need for it it was just an excuse to get more time on it they went 8 days without contacting me or insurance with what was goin on with it because the rental was due back they were 15 days past the first initial time they said they would have it an still havent go the car back have to
Pay for my own rental because they would only cover 3 day even tho they were over 2 weeks behind the schedule they said it would be done by would not recommend ever using this body shop if you want it dont in a timely manner an the customer service is the worst I have ever experienced if I could give them a negative star rating I would Service: Body & Trim

Business Response on Google Dec 12th, 2023
Hi, Matthew. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Riley and Sons Collision and would love the opportunity to improve. Please get in touch with us at (765) 529-5103!

April Stinson on Google

image Great customer service and quality work! Service: Body & Trim


Rosemary Cox on Google

image


Alecia Davis on Google

image My son has an older model car that he absolutely loves. They had difficulty finding the part we needed and the insurance company offered us a payout for the damage. Thankfully Riley & Sons did not give up and they were able to locate not only the correct part but in the right color (avoiding a paint job). It was a lot cheaper than we anticipated and the car was washed and shined up when we picked it up. Thanks to their amazing service and perseverance my son has his car back and looking sharp. Service: Body & Trim

Business Response on Google Jun 19th, 2023
Hi Alecia! So glad we could get exactly what you're looking for. We don't want you to have to get rid of a car if we can avoid it. Thanks for the 5 star!

Load More Reviews

Overall Rating

Overall Rating
( 74 Reviews )
54
7
2
2
9

Write a Review

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