Sparks Computerized Car Care

My tire popped and I was stranded on the highway. No more than 20 minutes later, a knight in shining armor showed up on a tall white horse. Scratch that, the owner showed up in a big truck and helped me get my tire off. It was stuck on there tight. Real tight. If I could rate him 10/5 I would. Very fast and very friendly.
Apr 3rd, 2024

This Business is Permanently Closed due to Keith Johnson being a Thief and a scammer. Good riddance.
Jan 23rd, 2024

CLOSED UNTIL FURTHER NOTICE
Jan 19th, 2024

My experience happened about 5 years ago, but honestly at the time I was too mad to write a civil review...so here goes: I had an issue where my car would start and then shut off (button start) and Sparks told me there was an issue with my car's computer chip and that they couldn't get it to start at all now. It would cost $800 to replace. Trusting them, I told them to go ahead and replace it. A couple days later I get a call that my car had been hit in a hit and run while in their possession. They actually parked my car in the next door hotel parking lot OFF THEIR OWN PROPERTY. I drove over after work to see my car, but they had already driven it away to another body shop without telling me what they were doing. I talked to the hotel staff the next day to see if there was camera footage. They didn't have camera footage, but they told me they had already to Sparks to stop parking their overflow in their parking lot. Fast forward to when I came to pick my car up and it didn't start. They ended up jumping the battery, which I suspect was the reason they thought the computer was bad, when it was really just a low battery. Eventually about a month later (I didn't drive this car often) I was still having the intermittent issue of the car shutting off after trying to start. So they didn't fix my problem, and also got my car hit while in their posession. Trying not to make this write-up too long, but there was also an issue with the plastic under the front bumper that they didn't really fix the way they said they would. In my experience, Sparks showed complete incompetence and immoral business practices. I would never trust them again.
Aug 1st, 2023

Incorrectly fixed my car, leading to further issues. Poor customer service when this was brought to owners attention. I do not recommend this business.
Jul 21st, 2023