Hours

Thursday:
10:30 AM - 8:00 PM
Friday:
10:30 AM - 8:00 PM
Saturday:
10:30 AM - 7:00 PM
Sunday:
11:00 AM - 5:00 PM
Monday:
10:30 AM - 8:00 PM
Tuesday:
10:30 AM - 8:00 PM
Wednesday:
10:30 AM - 8:00 PM

Chamber Rating

Verified Member
4.1 - (108 reviews)
79
4
4
1
20
Read Our 108 Reviews

Chamber Rating

Verified Member
4.1 - (108 reviews)
79
4
4
1
20
  • A.R.P. -T.

    My entire Lenscrafter's Experience was a 10 out of 10, however, I'd like to give a special thank you to, Ms. "BRIANNA" , for providing above and beyond, GREAT Service!!
    Apr 3rd, 2024

  • Lauren Smolen

    Glasses order took forever to come in. Gave them the benefit of the doubt since I mostly wear contacts. The contacts trail they provided were the incorrect base curve and did not fit my eye correctly. I got another sample trial with correct base curve. I got my script on 12/29/23, called them and on 4/1/24, I have been wearing my glasses at this point and they told me since its April I have to get a whole new prescription just to change the base curve. Its very ridiculous. Sounding like a Karen, but Im taking my business elsewhere.
    Mar 30th, 2024

  • The Metrologist

    What a great experience. I have not had my eyes checked in years. I scheduled my exam so the process went extremely smooth. All staff members were very polite. The instruments used for the eye exam were state-of-the-art. Dr. Byrne was especially excellent. She took her time to explain everything and made me feel comfortable. I will be going back and my husband now wants to schedule his eye exams here also!
    Mar 18th, 2024

  • LaJuana Mukes

    It had been years when I purchase glasses from lensCrafters. Again I provided my prescription so I never seen the doctor I was looking for a certain type of frame and thats when I decided to try them again . Everything was on point from frames to customer service to quality. I will be returning again thank you.
    Mar 8th, 2024

  • Dave Butler

    I was running late and they took the time to take care of me. The staff and the eye doctor were very professional, helpfu,l and caring.
    Mar 7th, 2024

Read Our 108 Reviews

About
LensCrafters

2212 Southlake Mall LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer a complete range of premium lens solutions and a wide assortment of designer brands including Ray-Ban, Oakley and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Cigna and many more. At LensCrafters all prescriptions are welcome!

Contact Info

Products

  • High Definition Lenses
  • Anti-reflective Lenses
  • Polarized Lenses
  • Traditional Lenses
  • Eyeglasses
  • Sunglasses
  • Frames

Services

  • AccuFit
  • myLook

Brands

  • Brooks Brothers
  • Bulgari
  • Burberry
  • Coach
  • Dolce & Gabbana
  • Giorgio Armani
  • Michael Kors
  • Oakley
  • Persol
  • Polo
  • Prada
  • Ralph
  • Ralph Lauren
  • Ray-Ban
  • Tiffany & Co.
  • Tory Burch
  • Versace
  • Vogue

Specialities

  • Prescription Eyewear
  • Digital Retina Photo - varies by location

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for LensCrafters?

A The phone number for LensCrafters is: (219) 736-0141.


Q Where is LensCrafters located?

A LensCrafters is located at 2212 Southlake Mall, Merrillville, Indiana 46410


Q What is the internet address for LensCrafters?

A The website (URL) for LensCrafters is: https://local.lenscrafters.com/in/merrillville/2212-southlake-mall.html?cid=yext_0117&y_source=1_MTIxMDIxMy01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q How big is LensCrafters?

A LensCrafters employs approximately 20+ people.


Q What days are LensCrafters open?

A LensCrafters is open:
Thursday: 10:30 AM - 8:00 PM
Friday: 10:30 AM - 8:00 PM
Saturday: 10:30 AM - 7:00 PM
Sunday: 11:00 AM - 5:00 PM
Monday: 10:30 AM - 8:00 PM
Tuesday: 10:30 AM - 8:00 PM
Wednesday: 10:30 AM - 8:00 PM


Q How is LensCrafters rated?

A LensCrafters has a 4.1 Star Rating from 108 reviewers.

Ratings and Reviews
LensCrafters

Overall Rating

Overall Rating
( 108 Reviews )
79
4
4
1
20
Write a Review

A.R.P. -T. on Google

image My entire Lenscrafter's Experience was a 10 out of 10, however, I'd like to give a special thank you to, Ms. "BRIANNA" , for providing above and beyond, GREAT Service!!

Business Response on Google Apr 4th, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!

Lauren Smolen on Google

image Glasses order took forever to come in. Gave them the benefit of the doubt since I mostly wear contacts. The contacts trail they provided were the incorrect base curve and did not fit my eye correctly. I got another sample trial with correct base curve. I got my script on 12/29/23, called them and on 4/1/24, I have been wearing my glasses at this point and they told me since its April I have to get a whole new prescription just to change the base curve. Its very ridiculous. Sounding like a Karen, but Im taking my business elsewhere.

Business Response on Google Apr 1st, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6269c0Mmh so we can work to correct this issue for you.

The Metrologist on Google

image What a great experience. I have not had my eyes checked in years. I scheduled my exam so the process went extremely smooth. All staff members were very polite. The instruments used for the eye exam were state-of-the-art. Dr. Byrne was especially excellent. She took her time to explain everything and made me feel comfortable. I will be going back and my husband now wants to schedule his eye exams here also!

Business Response on Google Mar 20th, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!

LaJuana Mukes on Google

image It had been years when I purchase glasses from lensCrafters. Again I provided my prescription so I never seen the doctor I was looking for a certain type of frame and thats when I decided to try them again . Everything was on point from frames to customer service to quality. I will be returning again thank you.

Business Response on Google Mar 6th, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!

Dave Butler on Google

image I was running late and they took the time to take care of me. The staff and the eye doctor were very professional, helpfu,l and caring.

Business Response on Google Mar 4th, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!

Load More Reviews

Overall Rating

Overall Rating
( 108 Reviews )
79
4
4
1
20

Write a Review

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