Residence Inn by Marriott Merrillville

Apr 6th, 2024

Beautiful places.
Apr 1st, 2024

This place is so run down and not well kept at all. When I first walked in there were leaves all over the floor in the lobby. I was put at the end of a hallway on the first floor near a door at the back of the building which was not locked and you did not need a room key to get in, so anyone could walk in the back of the building and access rooms if they wanted. The room was FILTHY. Hair found on white towels, floors were clearly not swept, pile of dirt behind the door in the bathroom, and splatter on all mirrors and on glass picture frames. Also one of the towels was soaking wet when I went to use it. Water did not get hot for showers at all. Room temp was hard to control and was all over the place. I had it set to about 65 and it was 75 degrees in the night. Staff were seemingly nice and the area is okay but I will not be staying here again.
Mar 14th, 2024

1. Eggs were soggy 2. Found a centipede looking bug in my room. 3. Found a used hand rag hanging in the bathtub.
Mar 11th, 2024

Service was good. Location was ok. Rooms a little dated. We were looking for a hotel at around to midnight off the highway after looking at a few other hotels in the area that were sold out. This one had rooms. The staff was able to accommodate us at a moments notice at 12 AM. I assume the person must have misunderstood but we asked for 2 beds and a sofa bed, when got to the room it was a one bed plus sofa. We were woken up the next morning by a basketball team practicing at around 7 AM on Sunday morning. (If the staff knew we just came at 12 and they knew that had a basketball team staying there why did they put us right outside the basketball court?!). The place also did not feel like the safest area. However at no time did i feel unsafe. The rooms can definitely use a upgrade but were clean and nice. Overall no real complaints and glad they had room for us. Rooms: A little dated. Safety: Ok,, off the highway but check the hotel out to make sure your comfortable with it.
Mar 6th, 2024