Chamber of Commerce

      Ben's Soft Pretzels

      ( 65 Reviews )

      Ben's Soft Pretzels
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      Hours

      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.0 - (65 reviews)
      38
      12
      3
      2
      10
      Read Our 65 Reviews

      Chamber Rating

      Verified Member
      4.0 - (65 reviews)
      38
      12
      3
      2
      10
      › ‹
      • Wesley Wideman


        Apr 10th, 2024

      • Chaun Farmer

        Good pretzels but maaan, the manager was on her phone the entire time and only hopped off to yell at her employees for messing something up. She also let the other female sit on her phone while the men worked.
        Jan 8th, 2024

      • Craxah Yeet

        Worker acted very inconvenienced that we were there yawned in our faces and basically threw our food at us but it was good at least
        Nov 18th, 2023

      • Tiffany Watts


        Oct 1st, 2023

      • Caitlynn Jenkins

        Have a pretzel day! Not anymore. The new nacho cheese is disgusting. I loved the original cheese but the new stuff is revolting. So disappointed. I will no longer be having a pretzel day.
        Oct 26th, 2022

      Read Our 65 Reviews

      About
      Ben's Soft Pretzels

      Ben's Soft Pretzels, founded in 2008, is a gourmet pretzel bakery serving legendary, fresh, hot jumbo pretzels and other pretzel products at a great value-the Amish-inspired, fluffy, melt-in-your-mouth taste pairs perfectly with our 11 gourmet dipping sauces. Try one of our Bake N' Shake toppings to customize your flavor further. Our famous Pretzel Dog features an all-beef frank and Swiss Cheese wrapped in a pretzel. Ben's Pretzels are almost 2x the size of other soft pretzels and feature imported salt from Germany. Each Ben's Soft Pretzels bakery makes all its pretzel dough from scratch daily. Our gourmet pretzels are hand-rolled and baked on-site to produce that perfect, warm, delicious pretzel you have been craving! Are you looking to turn dough into dough? Come roll with us! Franchising opportunities are available. Ben's Soft Pretzels has more than 155 locations across the US, and we are growing rapidly! Have a pretzel day! #WorldPretzelDomination #HaveAPretzelDay #BensPretzels

      Contact Info

      Products

      • BAKED GOODS & DESSERTS

      Payment Methods

      • American Express
      • AMEX
      • MASTERCARD
      • VISA
      • Cash

      Images

      Questions & Answers

      Q What is the phone number for Ben's Soft Pretzels?

      A The phone number for Ben's Soft Pretzels is: (765) 457-8100.

      Q Where is Ben's Soft Pretzels located?

      A Ben's Soft Pretzels is located at 1121 South Reed Road, Kokomo, IN 46902

      Q What is the internet address for Ben's Soft Pretzels?

      A The website (URL) for Ben's Soft Pretzels is: https://order.benspretzels.com/bsp-markland-mall-pretzel-ice-cream/menu

      Q What days are Ben's Soft Pretzels open?

      A Ben's Soft Pretzels is open:
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 12:00 PM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM

      Q How is Ben's Soft Pretzels rated?

      A Ben's Soft Pretzels has a 4.0 Star Rating from 65 reviewers.

      Hours

      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM

      Related Categories

      Ratings and Reviews
      Ben's Soft Pretzels

      Overall Rating

      Overall Rating
      ( 65 Reviews )
      38
      12
      3
      2
      10
      Write a Review

      Wesley Wideman on Google

      image

      Chaun Farmer on Google

      image Good pretzels but maaan, the manager was on her phone the entire time and only hopped off to yell at her employees for messing something up. She also let the other female sit on her phone while the men worked.

      Business Response on Google Feb 5th, 2024
      Dear Chaun,Thank you for your feedback, both about the delicious pretzels and the concerning behavior you witnessed from our manager. We sincerely apologize for the unprofessional display and for any discomfort it caused you.Creating a positive and respectful environment for both our guests and employees is our top priority. We understand that the manager's conduct on your visit fell far short of this expectation, and we take your concerns very seriously.We are immediately addressing this situation internally. We are conducting a thorough investigation and taking appropriate disciplinary action to ensure such behavior doesn't happen again.We appreciate you bringing this to our attention and hope you'll give us another chance to demonstrate our commitment to providing a welcoming and enjoyable experience for all.Sincerely,The Ben's Team

      Craxah Yeet on Google

      image Worker acted very inconvenienced that we were there yawned in our faces and basically threw our food at us but it was good at least

      Business Response on Google Nov 30th, 2023
      Dear Craxah, Thank you for taking the time to share your recent experience at Ben's. We sincerely apologize for the inattentive and disrespectful service you received from our staff member. Their behavior was inexcusable and fell far short of our standards for customer service.We understand that you enjoyed the food, but we are deeply disappointed that your overall experience was marred by the unprofessional conduct of our employee. We value our customers and strive to provide a welcoming and enjoyable dining experience for everyone.We have addressed this issue with the staff member involved, and we will take steps to ensure that such incidents do not occur again. We appreciate your understanding and hope that you will give us another chance to show you the level of service that you deserve.Please accept our sincerest apologies for any inconvenience or disappointment you experienced.Thank you again for your feedback. We appreciate your willingness to bring this matter to our attention.Sincerely,Ben

      Tiffany Watts on Google

      image

      Caitlynn Jenkins on Google

      image Have a pretzel day! Not anymore. The new nacho cheese is disgusting. I loved the original cheese but the new stuff is revolting. So disappointed. I will no longer be having a pretzel day.

      Business Response on Google Jun 5th, 2022
      Caitlynn noooo! It must have been a bad cheese day! We just moved to Tostitos because our other cheese was discontinued and they others have gross fillers and other chemicals we don't like. Sorry you are not a fan. We want you back. Let's try a different cheese. Hit us up at [email protected] so we can make this right. We want you to have a pretzel day! Everyday! Ben
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      Overall Rating

      Overall Rating
      ( 65 Reviews )
      38
      12
      3
      2
      10

      Write a Review

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