Critter Control

I had red squirrels get into my walls and attic. Critter control responded in a timely manner. They assessed the problem and found where they got in and then came up with a plan to keep the squirrels out. The crew came out a few days later and implemented the plan, which allowed the squirrels to exit and not be able to re-enter with no harm to them. The crew was professional and efficient. Good job! By the way I would recommend this business.
Feb 22nd, 2024

I have used Critter several times for critter control ( usually woodpecker related). Response is usually a day or so from the day of contact. Work is done often same day as the day of inspection of the site. Ill use them again because I know they are reliable.
Dec 19th, 2023

Not a reputable company. What the sales person says, Trey, and what the contract says is two different things. The regional director, Ian Thomas, said he would honor Treys sales promise, and then chose to deceive and ghost me. Bad decision using this company for how expensive the service was.
Dec 11th, 2023

SCAMMERS! NO INTEGRITY OR ACCOUNTABILITY I was told I only had a mouse problem by critter control. They tried to sell me a mouse subscription that was $90/month after paying the intial $200 or pay $5,000 to fix the problem in a more "permanent" way. This did not feel right to me so I want with my gut instinct and got a second opinion. The second company showed me pictures and videos of me having a HUGE raccoon problem, some mouse activity, and early bat activity as well. The largest of 3 huge piles of raccoon feces was located right above the attic entrance! This means Critter Control didnt even go into the attic to check. I messaged Critter Controls General Manager about this issue and after giving Joe Felegi the information he requested he never responded back. I would not reccomend this company to anyone as they obviously just want a paycheck. Edit 3/5/24: I do not appreciate critter control calling trying to do damage control after ghosting for 2 months, because i posted my honest experience as a google review. If the issue was actually of concern to Critter Control the General Manager would have responded to the emails and the person who did the inspection would not have been contacting me after said emails were sent. I have nothing more to say about this critter control experience. Pest removal is a very expensive and stressful process for most people, especially in the current economy.
Feb 10th, 2024

Originally I used the Madison, IN branch to remove a starling nest from an attic. That service was exceptional and timely....then I moved. Had issues with mice in the attic. Called critter control. They sent someone who didn't even get in all the attic spaces to check. Sold me services that they did not perform, but still billed me for. I have called and called but keep getting told that the manager doesn't take phone calls. I told them I wanted my money back and that I would pay them for what work they did complete. Still nothing. I guess I'm going to have to submit a charge back on my credit card. I do not recommend this company. For an update, they refunded a portion of what they owed me. I should note that their response to this review was to thank me for speaking to a manager. I never spoke to any manager. They are liars. DO NOT USE THIS COMPANY!!
Jan 17th, 2024