Indy Behavioral Health

I really want to like this place because Rachel comes highly recommended, but not going to lie trying to schedule an appointment here is kind of a nightmare. Whoever is running the front desk keeps giving me the run around about checking back in next week, and that I should be on the next batch of people to get a call, but I never get a call for like a month and a half now of trying to patiently wait, with no responses to my emails checking in. I want to support this place based on my friend's advice, but it really feels like if you're on the waitlist they could bump you for pure forgetfulness or incompetence. It does also suck to be told the exact same thing like four times in a row about calling back a week later only for me to do that and not have any progress toward an appointment. To the response to this about me calling in again, no thank you! Been there done that. The next time I hear from y'all I hope it is YOU calling ME to tell me you have an appointment ready. ----- Edit: After an admittedly lengthy wait process, I was able to get in and get taken care of. I do appreciate Rachel and the staff's efforts, and being able to finally get help for my issues has been tremendously beneficial. I can understand the wait time as frustrating as it is, being someone who has been trying to take care of my mental health for years looking for a psychiatrist who listens to my experiences. Rachel is really fantastic in that way, and despite the wait I am thankful for her knowledge and treatment. The whole medical system sucks in this country, so it is no surprise they would be booked for awhile, and I updated the review because that systemic issue is no fault of their own. So thank you to their team for being patient with this patient.
Apr 6th, 2024

Jan 15th, 2024

Every staff member is kind, caring, and compassionate. I will always recommend Indy Behavioral Health to anyone in need of their services.
Nov 24th, 2023

Oct 7th, 2023

Sonya Ruedlinger is my favorite psych NP ever. She really, really cares about her patients, and advocates for what's best for them when insurance companies try to deny medications or etc. I've had nothing but good experiences with her and with the staff that help with Spravato. You'll be in good hands here if you decide to become one of her patients.
Oct 6th, 2023