Chamber of Commerce

      Castleton HD Ultrasound LLC

      ( 139 Reviews )

      Castleton HD Ultrasound LLC
      • 7035 E 96th St Ste G
        Indianapolis, IN 46250
      •   317-578-0442
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      Hours

      Thursday:
      9:00 AM - 8:00 PM
      Friday:
      9:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      9:00 AM - 8:00 PM
      Tuesday:
      9:00 AM - 8:00 PM
      Wednesday:
      9:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.5 - (139 reviews)
      111
      7
      6
      4
      11
      Read Our 139 Reviews

      Chamber Rating

      4.5 - (139 reviews)
      111
      7
      6
      4
      11
      › ‹
      • Hailey Ribail

        Had an ultrasound on 3/17. We picked this location because we would get a video of the ultrasound. The tech was great, she said it would be uploaded to the website by the end of the night. It is now 4/4 and it still has not been uploaded. We have called 3x a week since 3/17 and even stopped by (each time the door is locked). We have been told 3 times now that it would be uploaded and it is not. Very poor customer service and experience. We wanted the video to show and share family that are not local. I would not recommend this place at all.
        Apr 2nd, 2024

      • Daria Duncan

        Had my 3D/4D ultrasound done here. I had a great experience from arriving to leaving. The tech Natalie was awesome.. very sweet and gentle. Just a great person. Definitely will be back here & recommending this place.
        Feb 1st, 2024

      • Jenny C

        We had an ultrasound for our 3rd child. Our tech was Natalie?? I think thats what she said her name was! She was absolutely AMAZING!! So sweet and very gentle. We had an amazing experience with her! We will be back closer to 30 weeks for more.
        Dec 18th, 2023

      • Montana Schmidt

        I schedule an appointment online and cannot cancel or reschedule it. Ive tried calling the business but it does not even ring and of course there is no voicemail box set up. Went on their website to see if the number was incorrect and nope its not! They even have a paragraph stating to please leave a voicemail as they cannot answer the phones while they are doing sonograms (dont know why they dont have a receptionist). And Ive also filled out their contact form and still no response. As a business owner myself this is so unprofessional and screams scam to me. Really upsetting as I was going to be traveling an hour and a half to get this done since we dont have any nearby our location.
        Nov 29th, 2023

      • Jancyn Hill

        Had a 4d ultrasound done. We got some decent photos. However the ultrasound tech was rather rough trying to get a good picture of the baby. I also paid for the enhancement to 8k photos and we have yet to get those almost 2 weeks later. (was originally told 4-5 days). I have tried to call almost daily, left a voicemail and emailed with no response.
        Sep 24th, 2023

      Read Our 139 Reviews

      About
      Castleton HD Ultrasound LLC

      Castleton HD Ultrasound LLC is located at 7035 E 96th St Ste G in Indianapolis, Indiana 46250. Castleton HD Ultrasound LLC can be contacted via phone at 317-578-0442 for pricing, hours and directions.

      Contact Info

      •   317-578-0442

      Services

      • ULTRASOUND

      Payment Methods

      • MasterCard
      • Visa

      Questions & Answers

      Q What is the phone number for Castleton HD Ultrasound LLC?

      A The phone number for Castleton HD Ultrasound LLC is: 317-578-0442.

      Q Where is Castleton HD Ultrasound LLC located?

      A Castleton HD Ultrasound LLC is located at 7035 E 96th St Ste G, Indianapolis, IN 46250

      Q What is the internet address for Castleton HD Ultrasound LLC?

      A The website (URL) for Castleton HD Ultrasound LLC is: http://www.castletonultrasound.com/

      Q How big is Castleton HD Ultrasound LLC?

      A Castleton HD Ultrasound LLC employs approximately 2-5 people.

      Q Is there a key contact at Castleton HD Ultrasound LLC?

      A You can contact Amy Nell at 317-578-0442.

      Q What days are Castleton HD Ultrasound LLC open?

      A Castleton HD Ultrasound LLC is open:
      Thursday: 9:00 AM - 8:00 PM
      Friday: 9:00 AM - 8:00 PM
      Saturday: 10:00 AM - 5:00 PM
      Sunday: 12:00 PM - 5:00 PM
      Monday: 9:00 AM - 8:00 PM
      Tuesday: 9:00 AM - 8:00 PM
      Wednesday: 9:00 AM - 8:00 PM

      Q How is Castleton HD Ultrasound LLC rated?

      A Castleton HD Ultrasound LLC has a 4.5 Star Rating from 139 reviewers.

      Key Contacts

      image
      Amy Nell
      Manager

      Hours

      Thursday:
      9:00 AM - 8:00 PM
      Friday:
      9:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      9:00 AM - 8:00 PM
      Tuesday:
      9:00 AM - 8:00 PM
      Wednesday:
      9:00 AM - 8:00 PM

      Ratings and Reviews
      Castleton HD Ultrasound LLC

      Overall Rating

      Overall Rating
      ( 139 Reviews )
      111
      7
      6
      4
      11
      Write a Review

      Hailey Ribail on Google

      image Had an ultrasound on 3/17. We picked this location because we would get a video of the ultrasound. The tech was great, she said it would be uploaded to the website by the end of the night. It is now 4/4 and it still has not been uploaded. We have called 3x a week since 3/17 and even stopped by (each time the door is locked). We have been told 3 times now that it would be uploaded and it is not. Very poor customer service and experience. We wanted the video to show and share family that are not local. I would not recommend this place at all.

      Business Response on Google Apr 5th, 2024
      Hi Hailey,I am sorry about what happened and I am glad we got your video to you.

      Daria Duncan on Google

      image Had my 3D/4D ultrasound done here. I had a great experience from arriving to leaving. The tech Natalie was awesome.. very sweet and gentle. Just a great person. Definitely will be back here & recommending this place.

      Business Response on Google Mar 7th, 2024
      🌟 Thank you for choosing us for your 3D/4D ultrasound experience! 🌟We're thrilled to hear that you had a great time from start to finish 💖 Your kind words and recommendation mean the world to us, and we can't wait to welcome you back for another wonderful experience. If you have any questions or need assistance in the future, don't hesitate to reach out. We're always here to ensure your visits are as special as can be. 🤗 Thank you again for choosing us!

      Jenny C on Google

      image We had an ultrasound for our 3rd child. Our tech was Natalie?? I think thats what she said her name was! She was absolutely AMAZING!! So sweet and very gentle. We had an amazing experience with her! We will be back closer to 30 weeks for more.

      Business Response on Google Mar 8th, 2024
      🌟 Thank you for sharing your experience with us! 🌟We're delighted to hear that you had an amazing ultrasound session with Natalie! 💖 She's truly exceptional, and we're thrilled that she made your visit so special. We can't wait to welcome you back closer to 30 weeks for another wonderful experience. If you have any questions or need assistance in the meantime, feel free to reach out. We're here to ensure every visit is as memorable as the last. Thank you again for choosing us!

      Montana Schmidt on Google

      image I schedule an appointment online and cannot cancel or reschedule it. Ive tried calling the business but it does not even ring and of course there is no voicemail box set up. Went on their website to see if the number was incorrect and nope its not! They even have a paragraph stating to please leave a voicemail as they cannot answer the phones while they are doing sonograms (dont know why they dont have a receptionist). And Ive also filled out their contact form and still no response. As a business owner myself this is so unprofessional and screams scam to me. Really upsetting as I was going to be traveling an hour and a half to get this done since we dont have any nearby our location.

      Business Response on Google Jan 8th, 2024
      Hi montana! We apologize for not answering. It was the week of the holidays so it was a little crazy around here with people off. I'm sure you understand that as a business owner. Our receptionist unfortunately was off all week and I'm not sure what was going on with the phones you're the first person that said something. You should be able to reschedule your appointments through your online booking but I sincerely hope you were able to get a hold of someone and get that rescheduled.If not feel free to give us a call or you can also email us at [email protected] look forward to turning your one-star review into a five-star review whenever you get here.

      Jancyn Hill on Google

      image Had a 4d ultrasound done. We got some decent photos. However the ultrasound tech was rather rough trying to get a good picture of the baby. I also paid for the enhancement to 8k photos and we have yet to get those almost 2 weeks later. (was originally told 4-5 days). I have tried to call almost daily, left a voicemail and emailed with no response.

      Business Response on Google Sep 26th, 2023
      We are so sorry to hear about your experience. We are glad you got some decent pictures of your 4D ultrasound. We sincerely apologize for the uncomfortable experience you had with our ultrasound technician. This is not the standard of care we wish to provide. As for the 8K photos, we understand your frustration with the delay. We will look into this immediately and assure you that you will receive your photos as soon as possible. We regret the lack of response to your calls and emails; this is not typical of our service. We will work to improve our communication. We appreciate your patience and look forward to resolving this issue to your satisfaction. If you have any additional questions, please do not hesitate to contact us; thank you for your understanding!
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      Overall Rating

      Overall Rating
      ( 139 Reviews )
      111
      7
      6
      4
      11

      Write a Review

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