Ascension at Home Indianapolis

This company is trash! If you can utilize another option, I suggest that you very well do so, because this organization will allow you to rest in your own soil, if you yourself, or have someone bring your issues to the attention of the scheduler that you're in need of care. Then you still may not receive someone to come out to care for your needs. This company needs a 0, or somewhere in the negative range. If it wasn't a special nurse that they're fortunate to have, I would have seeked home care from another company with a hire rating, and better reviews. PATHETIC!
Feb 13th, 2024

Nursing care is excellent--when I can get it!! It seems that scheduling is being handled by 2 different people who don't communicate with each other. I have received little more than HALF the visits ordered by the doctor. Shawn Childers; Brownsburg
Jan 9th, 2024

I really appreciated the care my sister received from them. Very attentive and professional! The nurses and PT, OT were the best she worked with after her stroke
Jun 8th, 2020

I normally do not like to write reviews, but felt this was warranted for future patients considering coming to St. Vincent. My Mom has been with St. Vincent Home Health for several years. It was fine until 2020. Then, when our LPN and Nurse quit it went all downhill. My sweet Mom is bedridden and requires nurse and Aides assistance with her care. On January 31, 2022, our Aide came to me to advise she was not on the schedule for the rest of the week and was being discharged. My blood pressure went to the roof. St. Vincent did not discuss the discharge with me prior to the above date. I contacted them to discuss why my Mom is being discharged and was advised they cannot give the care 3 times per week and should go to Palliative care since they offer more. Little did they know Palliative does not offer Nurses or Aides. Palliative just manage medication. Then, they said my Mom's condition was not improving. Well, you stopped physical therapy a long time ago. My Mom is in bed due to being in bed too long and not for an illness. I then asked what happened if I just wanted to stay. I was advised that they could only do one day for Nurse and Aide. A referral was sent to St. Vincent for that amount of time since one day is better than none. Now, they are saying they have no one for the NORTHWEST side. This is an interesting stating since all the nurses who have cared for my Mom say they are all over the place. My Mom has been crying for the way she has be treated by St. Vincent. They discharged her without her having new help. Right now, she has no one and will have to go to ER if something happens. I don't understand why St. Vincent could not waited until we located another agency. IF WE LOCATE ONE. This is too much stress on my Mom who just lost her husband for 62 years. STRESS CAN KILL YOU!!! I don't want this to happen to anyone else which is why I am telling my story. I am my Mom's only caregiver and work full time. Now, I am the Nurse and the Aide with very little medical supplies that I will have to now purchase myself. This extra stress came at the wrong time when I am still mourning my DAD.
Nov 12th, 2021

Excellent PTs and nurses helped my mom A lot. Very professional!
May 3rd, 2020