Geist Dental Care

Great people
Mar 29th, 2024

Beware!!! It sadden me to write this but I don't want others to have the same horrifying experience. I came to this dental office due pain in my upper right tooth. Dr. Alkstis informed me that I needed a root canal which I had done. I was still in pain even after the root canal. The pain subsided, and she put a crown on. The tooth got infected bc the crown was not seated. This caused more pain. I went to Dr. Christopher Burns who took a look at my tooth and confirmed why my tooth was infected. He was so gracious to assist me. After the root canal didn't work she tells me that i needed to have it pulled. I informed her that I was not pleased that I had all this work done to only have my tooth pulled. Dr. Alkatis informed me that she don't have the correct xray machine to properly see what was going on with my tooth. All of this could have been avoided had she referred me to someone else. Dr. Alkatis called me on December 20th, 2023 to apologize. She told me that she is new in the field. She also informed me that due to all of the issues she was going to refund me my money, $1,300. I waited to 3 months to get reimbursed as promised. I kept asking about my refund and was told that they had made the request at the corporate office. I kept asking for my refund. They were trying to play me so I called my credit card company to reverse the charges. Feeling extremely frustrated I decided to go to the office one last time. God was on my side. Just as I walked in Krissy, front desk staff, was on the phone with my credit card company. I was able to finally get the refund Dr. Alkstis refund promised. This whole issue took over a year to get resolved. My husband also had a crown put on, which was not seated correctly. He went to the VA to get it corrected. In my opinion, Dr. Alkstis needs more training so she won't harm anyone else. BEWARE!!!
Mar 28th, 2024

Very professionally and quickly replaced my crown
Mar 6th, 2024

Have recently switched dental offices after 20+ years so had my first visit. Found the staff here extremely welcoming and friendly, also thorough and professional. Glad to have found this new home for my dental health.
Feb 28th, 2024

I felt very mistreated because my age, Im 53. The dentist told me tooth needs pulled (Ive been in pain close to 2 weeks now) whatever lets do it. Then told me Id need the medicine they give people after an extraction before so I dont get an infection. Why do I have to wait another week to get relief when this is your common practice ??? Ill find someone who cares about treating peoples pain
Feb 26th, 2024