Car Tech of Indiana, Inc.

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Chamber Rating

4.5 - (96 reviews)
76
9
2
2
7
Read Our 96 Reviews

Chamber Rating

4.5 - (96 reviews)
76
9
2
2
7
  • Nick MF Jones

    Let me tell you about this placem I contacted this business to schedule some work on my truck. I got a call from Jack and he fully explained everything from labor, to the parts needed to get the job done. No hidden fees, no hidden parts, no extra surprises. Finally, an honest business that does what they say and it's done right and looks professional! Definitely will be taking vehicles back to them for future repairs!
    Mar 26th, 2024

  • Renae S

    Wonderful company I would definitely return if needed
    Mar 19th, 2024

  • Sean Lynch


    Mar 2nd, 2024

  • Cadillac Escalade

    I should not have to go to a shop three times for one issue. Everytime I had to go back they acted like they were doing me a favor when it came to pricing but I know better. I brought it in because it wouldn't start. They assured me it was the starter even though I asked about the alternator and ground cable. I told them I had the same issue a year prior and what fixed it at that time was re-torqueing the ground cable because that dealership had already installed a new battery. The next business day after I got it back, it had to be towed right back to the shop. The brakes were not working at all and after the third or fourth time I started it with my brand new starter, it once again wouldn't start. So the second time it was in there they said the battery was no good (if they were going to go through a troubleshooting process they should have started with the battery because it's the cheapest and easiest thing to do). About two months later was the third and final time I had to take it back because it still wasn't starting. They replaced the alternator. I say final time because I don't like how they do business and won't be using them again for anything. It was very unfair and costly to have them basically troubleshoot the electrical issue on my dime (I had to pay for parts and labor all three times it was in there for the original issue of not starting). The second time it went back to the shop was the day after my auntie picked it up from the shop for me. My brakes were completely out. They should not have let the car leave the shop in that condition, and definitely should have informed me of the brake situation. So I also had to pay for them to replace both brake lines from front to back even though I had no issues at all with my brakes before I took it to them. I also asked them to fix the carfax report because they did not do some of the things they listed. After asking them multiple times to fix it, it is still incorrect. Shops should not try to use milage or the age of a vehicle as a blanket excuse for anything they want to charge you for. They should take the time that they're charging you for and find the actual issue instead of taking advantage. A shop should never let a car leave when it says "BRAKE" in all red letters and you have to push the brake pedal to the floor for it to stop. Thankfully I live close to the shop because something really bad could have happened to my auntie when she was driving it from the shop to my place. I do not trust this shop in multiple ways. They should be shut down.
    Jan 11th, 2024

  • D R

    Told me what it would cost to fix it, and that was what it cost. Nothing more added to it. Runs better, no oil leaking, great job done. Even helped me out when I had nothing to drive.
    Nov 20th, 2023

Read Our 96 Reviews

About
Car Tech of Indiana, Inc.

Car Tech of Indiana, Inc. is located at 5420 Victory Dr in Indianapolis, Indiana 46203. Car Tech of Indiana, Inc. can be contacted via phone at 317-791-0688 for pricing, hours and directions.

Contact Info

  •   317-791-0688

Questions & Answers

Q What is the phone number for Car Tech of Indiana, Inc.?

A The phone number for Car Tech of Indiana, Inc. is: 317-791-0688.


Q Where is Car Tech of Indiana, Inc. located?

A Car Tech of Indiana, Inc. is located at 5420 Victory Dr, Indianapolis, IN 46203


Q What is the internet address for Car Tech of Indiana, Inc.?

A The website (URL) for Car Tech of Indiana, Inc. is: http://www.cartechindy.com/


Q How big is Car Tech of Indiana, Inc.?

A Car Tech of Indiana, Inc. employs approximately 20+ people.


Q What days are Car Tech of Indiana, Inc. open?

A Car Tech of Indiana, Inc. is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM


Q How is Car Tech of Indiana, Inc. rated?

A Car Tech of Indiana, Inc. has a 4.5 Star Rating from 96 reviewers.

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Ratings and Reviews
Car Tech of Indiana, Inc.

Overall Rating

Overall Rating
( 96 Reviews )
76
9
2
2
7
Write a Review

Nick MF Jones on Google

image Let me tell you about this placem
I contacted this business to schedule some work on my truck. I got a call from Jack and he fully explained everything from labor, to the parts needed to get the job done. No hidden fees, no hidden parts, no extra surprises. Finally, an honest business that does what they say and it's done right and looks professional! Definitely will be taking vehicles back to them for future repairs!


Renae S on Google

image Wonderful company I would definitely return if needed


Sean Lynch on Google

image


Cadillac Escalade on Google

image I should not have to go to a shop three times for one issue. Everytime I had to go back they acted like they were doing me a favor when it came to pricing but I know better.
I brought it in because it wouldn't start. They assured me it was the starter even though I asked about the alternator and ground cable. I told them I had the same issue a year prior and what fixed it at that time was re-torqueing the ground cable because that dealership had already installed a new battery. The next business day after I got it back, it had to be towed right back to the shop. The brakes were not working at all and after the third or fourth time I started it with my brand new starter, it once again wouldn't start. So the second time it was in there they said the battery was no good (if they were going to go through a troubleshooting process they should have started with the battery because it's the cheapest and easiest thing to do). About two months later was the third and final time I had to take it back because it still wasn't starting. They replaced the alternator. I say final time because I don't like how they do business and won't be using them again for anything. It was very unfair and costly to have them basically troubleshoot the electrical issue on my dime (I had to pay for parts and labor all three times it was in there for the original issue of not starting).
The second time it went back to the shop was the day after my auntie picked it up from the shop for me. My brakes were completely out. They should not have let the car leave the shop in that condition, and definitely should have informed me of the brake situation. So I also had to pay for them to replace both brake lines from front to back even though I had no issues at all with my brakes before I took it to them. I also asked them to fix the carfax report because they did not do some of the things they listed. After asking them multiple times to fix it, it is still incorrect.
Shops should not try to use milage or the age of a vehicle as a blanket excuse for anything they want to charge you for. They should take the time that they're charging you for and find the actual issue instead of taking advantage. A shop should never let a car leave when it says "BRAKE" in all red letters and you have to push the brake pedal to the floor for it to stop. Thankfully I live close to the shop because something really bad could have happened to my auntie when she was driving it from the shop to my place.
I do not trust this shop in multiple ways. They should be shut down.

Business Response on Google Feb 3rd, 2024
Dear Escalade; I apologize for your bad experience. I hope you're able to find a shop that you trust that explains things in a way that you understand. (Because I thought we were on the same page) We don't replace an alternator that isn't broken. We won't replace a battery that doesn't test bad. A starter works or it doesn't. (These parts are all interconnected and can cause each other to wear out faster when one is bad.) I think my technicians were trying to fix only the problem that was wrong at the time, not sit you down with a long list of things that might go wrong soon. Some things we can estimate based on age, which is why manufacturers suggest preventative maintenance based on mileage. I'm sorry that everything happened to you all at once, but we definitely did not want you to have to come back multiple times. As for your brake lines, they are a sealed system that works until there is a leak. They were good when you drove it in, they were good when we test drove it, and they were good until sometime during your family member's drive home. We would never give a car to a customer with faulty brakes-- especially one that has come back multiple times. We don't benefit from unhappy customers.As for CarFax, we have no control over how they list the work completed. If you have a contact person you have been speaking with, please let me know and I'll reach out to them to see if I can do anything about it.

D R on Google

image Told me what it would cost to fix it, and that was what it cost. Nothing more added to it. Runs better, no oil leaking, great job done. Even helped me out when I had nothing to drive.

Business Response on Google Nov 20th, 2023
We really appreciate you taking the time to leave us a positive review! Thank you, and we hope to see you again in the future.

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Overall Rating

Overall Rating
( 96 Reviews )
76
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7

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