Lanter Eye Care & Laser Surgery

I needed cataract surgery and had an appt with Dr Lanter x3. I saw him once. The other time he cancelled due to an emergency. The other time I waited 2 hours to see him and finally I had to leave and get to work. He made lots of claims about possible improvements if my end result was not adequate. I requested he call me to discuss , never did, sent him an email and again no response. I have been seeing Dr Halsey and he is a great doc but not a surgeon. I now need a capsulotomy and will need to find another surgeon as I am no longer comfortable with the level of service Dr Lanter provides.
Dec 9th, 2022

Oct 25th, 2022

Both my mom and aunt go here. The wait time is excruciating. Every time I drive them its a 2 hour wait. Even a visit without dilation. Its ridiculous.
Apr 3rd, 2022

The only reason I put one star is because thats the only way I could continue. I had an eye exam in February. As with other Reviews, the staff was not pleasant. After my exam, I stepped over to where you would purchase glasses to see what it would cost me there after my exam, I decided against it because their prices were just way too high. Three weeks later I went to Walmart to try to get my glasses and learned that this eyecare center had charged my insurance company for frames and lenses which I never ordered or received. When I called them with my insurance company on a conference call, they said there was only one person we could speak to, and they werent there and promised to call back later that day. My call was not returned, and after three attempts to reach someone I finally did get a hold of someone. They tell me I placed an order, but I mustve canceled it because they never showed them picked up. They said the glasses were free to me through my insurance, but the quote Ive received from them was over $500! I never placed an order, never picked out frames and now I have to wait for this to get fixed before I can get glasses. Something suspect is going on there which I will be reporting with my insurance company.
Mar 8th, 2023

Dr. Vangets was wonderful and very helpful. Unfortunately I was told she has left this practice. The last time I was there the male optometrist and the staff were laughing about charging someone $50 for an exam and spending the money on lunch. I was there for 2 hours wanting to be seen, everyone I asked about what was going on every one I spoke with was short tempered with me and I paid for an exam that was suppose to be covered by insurance. The staff gave me the same exam in 2 forms, the digital version and then the chair and giant machine with the letters. I tried telling the assistant what was going on with me and she snapped that she knew, even though I never met her before. I have paid them on several occasions even though its been months since Ive been there. They keep trying to charge me for random things. I even got a call trying to collect almost $300 for contracts I didnt get or ask for! Im not going back.
Nov 17th, 2022