Classic Comfort

Awful human, awful business.
May 28th, 2023

After misdiagnosing the initial problem with my air conditioner in May 2021, I had to call them back for the same issue less than a month after the "repair". I had already spent close to $500 at this point and there was no troubleshooting they just added Freon without examining the unit. The new tech assessed the unit needed to be replaced and couldn't believe the previous tech didn't flush the system and decided to fill the old unit up with 4 gallons of super expensive Freon. I spoke to the manager Robert and he seemed dismissive and condescending when I asked about this. He had the same poor attitude when requesting the close to $1000 payment in advance for the replacement, via the phone, prior to scheduling or performing the service. He basically chastised me and accused me of trying to skip out on payment. What he may have sensed was my reluctance to trust his company's word considering the previous service rendered. I wanted desperately to use a different company for the second repair but unfortunately I was stuck because I used my home warranty company who did not provide an alternative. Never would I ever wish this kind of service on anyone. Service: A/C system repair
Jul 5th, 2022

Apr 23rd, 2022

Service: HVAC system maintenance
Apr 12th, 2021

Furnace shut down and wouldnt work, they came over within 4 hrs and cleaned furnace. It works no problem and cost was minimum! Had several friends use them since.
Oct 12th, 2020