East Indianapolis Oral

***MY "STAR" REVIEW IS BASED SOLELY ON THE BILLING TEAM*** Dr. Moll and his staff were great when I had to have a tooth removed and an implant placed. The surgery was in 1/2023, my last visit with them was in 4/2023. He, his surgical team, and his staff were great in person. However, in 12/2023 I received an unexpected bill for almost $600. From 4/2023 - 12/2023 no one bothered to let me know there was anything past due which I find terribly troubling especially since December is the holiday season. Had I been told earlier in the year, I could have budgeted appropriately and all would have been fine. But for whatever reason, they waited 8 months to let me know there was a past due balance and then apparently the checks I was sending monthly to pay it off little by little wasn't enough and I received a "final notice" today, essentially leading me to believe that I needed to pay in full or be taken to small claims. I give Dr. Moll and his surgical team a 5 star review - they were great. But his billing team needs to learn some communication skills and bill things more timely. My "star rating" on this review is based solely on his billing team - I am NOT happy with them.
Mar 1st, 2024

Jan 18th, 2023

Amazing! Very friendly staff. Dr. Moll is also very friendly and does great work. Highly recommend!
Apr 27th, 2020

Had a great experience here, getting my wisdom teeth removed at the Greenfield branch. Above and beyond nice staff, truly concerned for my wellbeing and comfort. I found Dr. Moll quite friendly and funny.
Sep 24th, 2019

So nice explained everything he was doing I didn't feel anything
Sep 20th, 2018