Interra Credit Union
-
300 W Lincoln Ave
Goshen, IN 46526 - 574-534-2506
Hours
Chamber Rating
-
Bryce Saylor
Theres shouldnt be a MASSIVE fee when your account goes a little in over draft. I get it that sometimes we shouldnt allow our accounts to go into the negative but life happens and the next check makes up the difference. But when I have to worry about a fee that charges no matter how small or big the over draft is immediately its ridiculous. 37$ is INSANE.. Please change this. Considering changing to a different credit union soon because Im tired of the over draft fees
Mar 30th, 2024 -
Travis Reyburn
This is place is a major security breach in waiting. DO NOT KEEP YOUR MONEY HERE Completely unable to detect fraudulent ACH charges against accounts and then the support team is a joke. I STILL havent gotten all my money back despite regular calls to support/fraud over the course of several months. Ive been a member with Interra (formerly Farm Bureau) for 30 years now and will be closing my accounts after this. What a sad, insecure joke this credit union has become.
Mar 1st, 2024 -
Rachel Szobodi
Interra boasts on their website that they are for the members. Not true. Ever since they have started charging for their checking accounts the customer service is terrible. We waited over 20 minutes to just do a simple transaction because there were only 2 tellers. I used to recommend this credit union to everyone. They didn't charge for checking accounts, had a great reward program and that has all been taken away. If you call into the service center you will talk to some of the rudest, uncaring people such as Kim. Currently looking for a new bank who cares for their members and doesn't charge me for putting my money into their financial institution.
Feb 25th, 2024 -
Daryl Miller
Juan was excellent to work with. He handled a fraud issue without any challenges. Very much appreciated. Gracias Juan!
Feb 20th, 2024 -
Michael Garber
Friendly and efficient.
Jan 2nd, 2024
Contact Info
- 574-534-2506
Languages
- English
Questions & Answers
Q What is the phone number for Interra Credit Union?
A The phone number for Interra Credit Union is: 574-534-2506.
Q Where is Interra Credit Union located?
A Interra Credit Union is located at 300 W Lincoln Ave, Goshen, IN 46526
Q What is the internet address for Interra Credit Union?
A The website (URL) for Interra Credit Union is: http://www.interracu.com/
Q Is there a key contact at Interra Credit Union?
A You can contact Martha Packer at 574-534-2506.
Q What days are Interra Credit Union open?
A Interra Credit Union is open:
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 8:30 AM - 12:00 PM
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Q How is Interra Credit Union rated?
A Interra Credit Union has a 3.1 Star Rating from 93 reviewers.
Hours
Related Categories
Ratings and Reviews
Interra Credit Union
Overall Rating
Overall Rating
( 93 Reviews )Bryce Saylor on Google
Theres shouldnt be a MASSIVE fee when your account goes a little in over draft. I get it that sometimes we shouldnt allow our accounts to go into the negative but life happens and the next check makes up the difference.
But when I have to worry about a fee that charges no matter how small or big the over draft is immediately its ridiculous. 37$ is INSANE.. Please change this. Considering changing to a different credit union soon because Im tired of the over draft fees
Travis Reyburn on Google
This is place is a major security breach in waiting. DO NOT KEEP YOUR MONEY HERE
Completely unable to detect fraudulent ACH charges against accounts and then the support team is a joke. I STILL havent gotten all my money back despite regular calls to support/fraud over the course of several months.
Ive been a member with Interra (formerly Farm Bureau) for 30 years now and will be closing my accounts after this. What a sad, insecure joke this credit union has become.
Rachel Szobodi on Google
Interra boasts on their website that they are for the members. Not true. Ever since they have started charging for their checking accounts the customer service is terrible. We waited over 20 minutes to just do a simple transaction because there were only 2 tellers. I used to recommend this credit union to everyone. They didn't charge for checking accounts, had a great reward program and that has all been taken away. If you call into the service center you will talk to some of the rudest, uncaring people such as Kim. Currently looking for a new bank who cares for their members and doesn't charge me for putting my money into their financial institution.
Daryl Miller on Google
Juan was excellent to work with. He handled a fraud issue without any challenges. Very much appreciated. Gracias Juan!
Michael Garber on Google
Friendly and efficient.
Overall Rating
Overall Rating
( 93 Reviews )Write a Review
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