Chamber of Commerce

      The Tile Shop

      ( 93 Reviews )

      The Tile Shop
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Monday:
      7:00 AM - 7:00 PM
      Tuesday:
      7:00 AM - 7:00 PM
      Wednesday:
      7:00 AM - 7:00 PM
      Thursday:
      7:00 AM - 7:00 PM
      Friday:
      7:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.3 - (93 reviews)
      65
      11
      6
      2
      9
      Read Our 93 Reviews

      Chamber Rating

      Verified Member
      4.3 - (93 reviews)
      65
      11
      6
      2
      9
      › ‹
      • Briggan Maxson

        Chris brooks is very friendly!
        Mar 11th, 2024

      • taysha reitzel

        Horrible customer service. Tile color was off and both employees acknowledged that it isnt correct but company decided to take no responsibility for sending wrong colored tile. Wouldnt recommend purchasing here.
        Jan 16th, 2024

      • Sheila Shepherd


        Dec 14th, 2023

      • Nick Hakes

        I recently had an outstanding experience at the Tile Shop, and I owe it all to Donald, the fantastic employee who went above and beyond to assist me. I had placed an order for a specific tile for a customer's project, and he made sure I was able to pick it up right away. Remarkably, he went the extra mile by personally separating a pallet to access the tile!
        Nov 25th, 2023

      • Mandy Belanger

        Manager was incredibly rude and did not follow store policies. Had better customer service, shipping times, and pricing while buy tiles online. Look elsewhere for your tile needs.
        Nov 16th, 2023

      Read Our 93 Reviews

      About
      The Tile Shop

      Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out. Our associates travel across the globe, exploring the latest styles and innovations available in materials such as porcelain, glass, ceramic, travertine and other natural stones. With a network that comprises more than 100 stores, we offer a wide selection of high-quality tile products. Come visit our store!

      Contact Info

      Questions & Answers

      Q What is the phone number for The Tile Shop?

      A The phone number for The Tile Shop is: (260) 471-8872.

      Q Where is The Tile Shop located?

      A The Tile Shop is located at 418 W Coliseum Blvd, Fort Wayne, IN 46805

      Q What is the internet address for The Tile Shop?

      A The website (URL) for The Tile Shop is: https://www.tileshop.com/store-locator/fort-wayne

      Q What days are The Tile Shop open?

      A The Tile Shop is open:
      Monday: 7:00 AM - 7:00 PM
      Tuesday: 7:00 AM - 7:00 PM
      Wednesday: 7:00 AM - 7:00 PM
      Thursday: 7:00 AM - 7:00 PM
      Friday: 7:00 AM - 7:00 PM
      Saturday: 10:00 AM - 5:00 PM
      Sunday: Closed

      Q How is The Tile Shop rated?

      A The Tile Shop has a 4.3 Star Rating from 93 reviewers.

      Hours

      Monday:
      7:00 AM - 7:00 PM
      Tuesday:
      7:00 AM - 7:00 PM
      Wednesday:
      7:00 AM - 7:00 PM
      Thursday:
      7:00 AM - 7:00 PM
      Friday:
      7:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      Closed

      Ratings and Reviews
      The Tile Shop

      Overall Rating

      Overall Rating
      ( 93 Reviews )
      65
      11
      6
      2
      9
      Write a Review

      Briggan Maxson on Google

      image Chris brooks is very friendly!

      Business Response on Google Mar 8th, 2024
      We're thrilled to hear about your positive experience with Chris Brooks! Thank you for sharing your feedback.

      taysha reitzel on Google

      image Horrible customer service. Tile color was off and both employees acknowledged that it isnt correct but company decided to take no responsibility for sending wrong colored tile. Wouldnt recommend purchasing here.

      Business Response on Google Feb 27th, 2024
      We apologize for the inconvenience you experienced with the tile color. We appreciate your feedback and will use it to improve our services. Please let us know how we can assist you by calling 888-398-6595.

      Sheila Shepherd on Google

      image

      Business Response on Google Jan 3rd, 2024
      Thanks for the 5 stars, Sheila!

      Nick Hakes on Google

      image I recently had an outstanding experience at the Tile Shop, and I owe it all to Donald, the fantastic employee who went above and beyond to assist me. I had placed an order for a specific tile for a customer's project, and he made sure I was able to pick it up right away. Remarkably, he went the extra mile by personally separating a pallet to access the tile!

      Business Response on Google Nov 24th, 2023
      Thank you so much for taking the time to share your outstanding experience at The Tile Shop. We truly appreciate your kind words and are delighted to hear that Donald provided excellent service and went above and beyond to assist you with your order. We strive to provide excellent customer service and products and we hope to serve you again in the future. Thank you.

      Mandy Belanger on Google

      image Manager was incredibly rude and did not follow store policies. Had better customer service, shipping times, and pricing while buy tiles online. Look elsewhere for your tile needs.

      Business Response on Google Nov 15th, 2023
      We apologize for any negative experience you had with our manager and for not meeting your expectations. Thank you for bringing this to our attention and we will address the issue to ensure it doesn't happen in the future.
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      Overall Rating

      Overall Rating
      ( 93 Reviews )
      65
      11
      6
      2
      9

      Write a Review

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