Home Comfort Experts – Fort Wayne Plumbing

One word for these guys: AWESOME
Mar 7th, 2024

Mar 4th, 2024

Tyler did a great job. Professional & friendly.
Feb 28th, 2024

I really hate to have to change my review as i've worked with this company for a couple of years now and I have enjoyed every service person they've sent out to our house. I am very hopeful that I'll get to bring this up. But it will never go back to 5 stars. One bad apple ruins the bunch. The gentleman (Chad Keens) who came into our home behaved like a used car salesman. He played us like a used car salesman. If you are going to get financed through them and need a co-signer. Make sure you do everything in person and record it. They can't be trusted over the phone. He took out a loan in just my co-signer name for my project. This is pending resolution and I hope that they prove to be as good as I thought they were. Service: Toilet repair
Feb 19th, 2024

Short: Damage to home and dust/debris everywhere. Long: Gave this company a chance to perform whole-home duct cleaning in a 6-yr old home. This company had the lowest price quote and great reviews so thought it would be a great experience. Unfortunately, our home was left VERY dirty after the "cleaning". Yes the ducts were clean, but I would expect filters to be placed on the vents to prevent dust during cleaning from entering the home - this is how other companies do it and I assumed (wrongly) that Home Comfort Experts would as well. Upon closer inspection, I ended up finding a lot of drywall dust and pieces from the vents all over the home near the vents - the floors, tabletops, and other furniture. The picture of my hand shows just one small surface of drywall dust (not present prior). Also, hundreds of sharp metal shavings were left all over the floor next to the furnace where holes were cut for the equipment. Lastly, there is a large gouge in our trimwork from the equipment that was brought into the home, and scratches/black marks on the entry door to the furnace room (pics). The service technician did offer to use his shop vac on the floor around vents, but this does not come close to touching all the dust and debris on all our furniture. Unfortunately, I was left very unsatisfied with this job and cannot recommend this service from Home Comfort Experts.
Mar 12th, 2024