All Occasion Party Rentals

Aug 14th, 2023

As a wedding and special events coordinator, I work with All Occasion consistently and refer all my clients to them as well. Their customer service is excellent!
Jul 16th, 2023

One star is being generous and solely for Matt, who works there and is at least kind and understanding when it comes to mistakes. I rented silver table cloths and napkins ahead of my wedding this August. We placed the order and paid it full ($800+) a month in advance to make sure everything was taken care of. The day before my wedding, I went to pick up my order only to be told they lost it and had actually rented all of what we needed out to someone else. Instead of freaking out and yelling at them for THEIR mistake, I held my cool and tried to find a solution considering my wedding was less than 24 hours away. They offered me gray instead and a "discount". I was then told by the woman working behind the counter that, "We're really sorry, but it seems like we're more sorry than you are." Almost as if she WANTED me to get verbally upset... which just isn't my way of handling things. I was also offered a full refund after Matt learned of his employee's nasty comment. I was willing to let bygones be bygones and move on from the entire ordeal... until we went to set up and realized they had given me THREE different shades of gray, multiple different sizes of linens AND even circular table linens instead of the rectangular ones we ordered. It was almost as if instead of correcting their mistake, they just piled in everything they could find and threw it at me - without TELLING me there would be different shades and sizes. It was a nightmare and I ended up having three different colors at my wedding... none of which were even silver. When my Mom went to return the order, she let them know of their mistake and they didn't even apologize. Just simply said, "Well you already got a full refund I don't know what else you expect from us." Save your money and go somewhere else. Anywhere else.
Aug 10th, 2023

Apr 30th, 2023

I had the most beautiful experience.
Aug 24th, 2021