Tuffy Tire & Auto Service Center - Ft. Wayne

In the past I have had good experiences at Tuffy Tire however my latest experience wasn't ideal. My muffler and exhaust pipe needed replaced and although they did fix the issue I feel as if I was overcharged. I looked up the parts at Advanced Auto and found they were much cheaper & that Tuffy charged me almost triple what I could've got them for elsewhere. I understand they can order higher quality parts but getting car repairs is already expensive in today's world so I'd appreciate the cheaper option. On top of that the labor charge was $258 for a 30-60 minute job. After the fact I called around to see what other shops would've charged and found that Tuffy charged double if not more than any of the other places I called. I will not be returning and will take my business elsewhere in the future.
Apr 11th, 2024

Such a wonderful place! I called at 11am, got in at 1pm, and done by 3pm. What great guys!
Apr 9th, 2024

On vacation and had some car issues. They got me right in and fixed the problem quick!
Mar 31st, 2024

Great place ! Great people! Come on down
Mar 11th, 2024

The team at this Tuffy, especially Tim and Aaron are the best. We took our Subaru in to have both of the ball joints, replaced, and when driving it home from the shop, one of the joints failed. Tim took great care of us, sending out a tow company to retrieve the car and repair the fault at no expense to us (we have less than stellar things to say about the towing company, but will save that review for their page). The team at this shop is knowledgeable, friendly, and very helpful. Tim is awesome.
Mar 8th, 2024