Saia LTL Freight

Mar 28th, 2024

Jul 3rd, 2023

Feb 25th, 2023

Had a pallet (250lbs) shipped from Florida to the Evansville terminal a week ago. I called the office shortly after the tracking indicated the shipment had arrived at the terminal, as it appeared that the instructions werent correct on the shipment. I intended to pick up the shipment on Friday (day it arrived) vs waiting until the next week to get it delivered as I am about an hour and 40 minutes away and needed the part before the weekend. Tonya promptly called me back, sorted out the details and had her folks set my pallet aside for me to pickup that evening. 5:00 pm on Friday, I pulled in to the terminal, drove around to the fork truck ramp and the gentleman standing by the ramp said are you here to pick up a shipment from xyz? When I replied I was, he told me to pull up about ten feet and hed bring it right down and load me up. He brought my pallet down the ramp, carefully loaded it in my truck, taking care to make sure he had it centered and far enough in that the tailgate would close. He had me sign the delivery form, gave me a copy and wished me a good rest of my evening. Super friendly and extra cautious at loading. Very happy with the experience.
Jan 20th, 2023

Great service thank you Tonya.
Oct 29th, 2022