United States Postal Service

Great customer service
Jul 1st, 2023

Very helpful
Feb 12th, 2023

Excellent fast service except during Christmas Season expect long lines then!
Jan 21st, 2023

They never answer their phones I had a question about something I called periodically for two days straight during Normal hrs and they never answered. I have also had issues with them when picking up packages
Jan 20th, 2023

Our mail had started to get held due to a temporary move. Some mail was still coming through and some did not. After calling for a week and receiving no answer to the phone; I had to take off early to go in. I was informed that they do not have the man power to answer the phones and that that if we answered the phones we would be on them all day. I asked him why have a phone system if you do t use it. He offered no explanation besides attempting to say they had to use an automatics system to call in each day.which wasnt helpful. I was then informed that some packages were mailed back and they had to follow protocol wwhich I questioned due to being there everyday and living there already. The last thing was Thomas stating he hoped all my trees were cut down now. I didnt appreciate the comment and he came off as being a smooth talker instead of handling my questions and getting answers. Though he did say he would personally text me anytime I have mail, I still dont enjoy being forced to wait another 5 to 7 days with them holding my mail for even longer. Being forced to leave work early isnt helping my cause and him stating they just dont answer the phone is a horrible excuseoverall I will be taking this complaint up the chain.
Mar 13th, 2024