KeyBank

Bank manger refused to deposit my check that I got for the overage tax on purchase of my new car. They could have taken it but refused bc they might question it. Even when I said that was fine. I was then told no he wouldn't take it. I will never go to this location again.
Apr 1st, 2024

My husband went to deposit some checks that he got from his insurance at work. They sent them to him because he had quit and found a new job. When he went to deposit them he was questioned if they were reprinted? If theyre were mailed? If they were real? And that they were going to be put on hold until further investigated. Questions that made him feel uncomfortable and made him feel down on himself because he was just depositing checks that were from his old job. He was doing nothing wrong but simply depositing checks. This may not have been a racial thing but to him it felt that way. They were not professional and we will not be going back to them. Ever.
Nov 23rd, 2023

Worst bank branch i have dealt with in 10 years of banking. Not KeyBank itself but the staff that represented the bank, just a disappointing experience of a simple situation. The keybank location in bristol ,indiana was great though recommend them if you are to deal with this bank.
Sep 14th, 2023

If I could give zero stars for customer service I would! We had an emergency document to be notarized and this branch refused to print the document causing a serious and costly delay.
Jul 29th, 2022

Very helpful staff I went in to switch over a loan and they ended up helping me switch several over and helping me and understating my financial situation.
Jan 9th, 2020