Tacos & Burritos Rancho Grande

Clint Agudo _{on Google}

Apr 10th, 2024

Customer service is terrible. We ordered take out worth $77.48 and 2 of the orders given were wrong, so we called to get it rectified. The lady on the phone was not receptive and told us to drive back and return the wrong food. I asked for a manager, and she won't even try to call the manager. You ask for her name, and she refuses to give out her name. I have limited time for lunch break, and now i have to go back and return the food without compensation to what they did wrong. And the lady serving is not even slightly apologetic to what happened. Terrible attitude towards the customer. There's no way you can get hold of a manager or an owner in this establishment. Too bad, food is good, and its close to work. We usually order here, but after today's incident, we won't be ordering here anymore. Next time, I suggest, post a number to call for complaints about your staff.

Rob Jackson _{on Google}

Mar 16th, 2024

Nice little place to grab some authentic Mexican food in the Dyer area. All the food is tasty, especially the streak tacos. The salsa is a must get when you go there.