3Rivers Decatur

Nikki, Erin and staff were very helpful.
Nov 13th, 2023

I would not recommend 3 Rivers FCU to my worst enemy. There overdraft policy is to charge you fees for 30 days before notifying you. I was charged 39 overdraft fees and not notified once. Contacted customer service and they refused to do anything about it.
Jan 18th, 2023

I went in the bank with a problem I felt was impossible to fix on my own. A very sweet young lady named Morgan was able to help me. I'm over 60 and sometimes absent minded. Morgan was so kind in that not once made me feel bad like other banks have. This is where I'm going because of all the wonderful staff!!!
Dec 21st, 2022

Nov 13th, 2021

Horrible bank, lazy disrespectful tellers. My friend needed to cash his check, and lost his Id. So he only ha da paper copy. They said they couldnt open an account with a paper copy. so I said ok, Ill open an account because i have my license right now. They refused to open an account for me, and even tho I said. Then he doesnt need to be a joint card holder. Just open it in my name, and Ill cash the check into the account. She then Proceeded to get snotty with me, and said sir Im just not going to open an account for you have a good day. So we left. Awful service, rude people. Just an overall terrible experience. Ive had nothing but issues with this location, and its manager. I wish I had gotten her name so I could call and complain. I work in customer service, and she is just an awful person. Ted talk over.
Aug 3rd, 2021