Phantom Point Technology Services

We appreciate your feedback!!!

Thank you for sharing your feedback regarding the services you received from us last year. We appreciate the opportunity to address your concerns and would like to provide some additional information.After our conversation with you today, we understand that your computer experienced a complete failure a couple of months after the antivirus cleanup service was performed two years ago. It's crucial to note that the service we provided focused solely on software cleanup, and we did not conduct any hardware-related work.Given the timeline, with the review posted four months ago and the service completed 16 months ago, we acknowledge the frustration caused by the subsequent hardware failure. We want to assure you that your experience is important to us.We have thoroughly reviewed our records, and it is apparent that the issue you are facing is related to hardware rather than the service we provided. You do not need to reach back out to us, as we have taken note of your situation.We understand the inconvenience this has caused, and we genuinely value your feedback. If you have any further questions or if there's anything specific you would like us to address, please feel free to let us know. We are here to assist you and appreciate the opportunity to clarify the circumstances surrounding your experience.Thank you for your understanding.

Sorry we didn't have what you needed. Please keep us in mind for your future needs!!!