Firestone Complete Auto Care

Gregory Lilly _{on Google}

Apr 7th, 2024

Gave good professional service

mikhail kuznetsov _{on Google}

Apr 7th, 2024

After years of loyal service, I have to move to a different service center. I went in for a fail part that was under warranty. I was told that the part number had changed and they would look up the part get it replaced. After five weeks, no part had been materialized, and I was not on the schedule for any type of service. I will never return to this location Sara the manager has reduced the ratings of the score from 4.8 to just over 3.2 stars. Theres a reason why their shop isnt busy like the rest and they have no customers. . I will never go back to this location.

Morgan Connors _{on Google}

Mar 23rd, 2024

They were quick, informed me on other issues with my vehicle, and automatically quoted me on those issues with price break downs. Didnt feel like I was being up-charged or like they were pitching unnecessary services.

Andrew Schor _{on Google}

Mar 15th, 2024

Friendly and very knowledgeable staff, and quick service.

Christian Moreno _{on Google}

Mar 22nd, 2024

Best Automotive Service Ever - Great customer service from Sarah. I had just purchased a new Ford Bronco and was on my way home when I decided to stop and make an appointment to have custom 4Play wheels and Bridgestone Dueler A/T Revo Tires which I had already purchase installed. Sarah was able to get me in the same day and the new installation was perfect. The technician did not rush and was carful not to damage the new and expensive wheels during installation. The installation required removal of the crash bars and Sarah had that taken care of as well. I am a former Bridgestone employee and only run Duelers on my SUV's and Potenzas on my Mustang GT. I'm happy to see that Firestone still defaults to humans for customer service and not the typical Online AI-Bot experience that the rest of the service industry defaults to.