Keyna Martinez, MD - Beacon Medical Group Bremen

In the past year, Dr. Martinez has had no compassion when it comes to how I’ve felt on a physical/mental level. She’s very dismissive and doesn’t use eye contact making my visits uncomfortable and feeling rushed. I was given an antibiotic to help treat what I thought was an abscess from my tooth. By the third day, my pain was unbearable and there was no relief from the antibiotic. My face was so swollen it hurt to even talk. I went into the office, and was told by a nurse practitioner it was caused from a canker sore. After I expressed dissatisfaction with her diagnosis she brought Dr. Martinez in the room. Dr. Martinez then said I had shingles. I was given a prescription to treat shingles and was told to stop taking my original antibiotic. I was so upset after I left because I knew I didn’t have shingles. I went to the emergency room, and turns out, I had a really bad sinus infection. They told me I don’t have shingles. I was given proper medication by the Doctor from the ER to treat the infection and told to continue taking my original antibiotic. After reading other reviews, I realize I’m not the only one. Being told I had shingles and treat me for shingles was a very uneducated and “push me out the door” decision.
Feb 29th, 2020

Oct 16th, 2019

Dr. Martinez was my mothers doctor, as well as a couple of other family members who I hope will find someone else. If I could assign 0 stars I would. Keyna is dismissive, and careless. My mother had been having sinus headaches for months, Keyna said it was "the flu", she had bloodwork done, her office said everything was fine, then called to schedule an appointment for discussing her diabetes. Imagine finding out that way, right after you were told everything was fine? A few days after her blood work, my mother passed away completely unexpectedly. I cannot blame Dr. Martinez for this, but after all the stories I've heard about Keyna not taking patients concerns seriously, I can't help but think a better doctor who really cared for their patients might have caught something. They even sent a bill after she died! Moral of the story is, we have to be our own advocates when it comes to our health, if you don't think your doctor takes you seriously, find a new one. I wish my mother had.
Apr 16th, 2019

Mar 26th, 2019

She doesn't know the difference between bronchitis and pneumonia in the elderly...hey doc when their coughing .... they're trying to get enough oxygen! My mother died because she was diagnosed WRONG!! Do not take your elderly to this doctor!!
Sep 13th, 2018