Northshore Automotive

Mar 22nd, 2024

Ive been a customer for more than 25 years first for my Toyota as NS Auto was billed as a Toyota specialist. But now we bring all of our cars there. The service is excellent and the staff is extremely accommodating and helpful. I would not hesitate to recommend them highly. Five stars for sure!
Mar 17th, 2024

Northshore Auto has been servicing my vehicles for the last 20 years. I usually would deal with Tim, but Cait and Danae have been great additions to the staff!
Mar 9th, 2024

Taken my 2009 Rav4 here twice this year.. to the tune of about $5K..even with a Costo Discount..Owner (Tim) seems honest and so far, it would appear they do good work.. I picked my car up yesterday, and found a big grease spot on the seat, along with the floor (even with a mat) completely smudged and stained from dirty boots.. a guy came out (after I went back and made a fuss) and cleaned most of the stain on the seat, but I ended up all told spending about an hour getting all the grease or oil off the seat, and shampooing and vacuuming the carpeting on the floor.. Not cool...This lack of attention to detail and customer care makes it iffy for me to come back in 6 months, TBH UPDATE: After posting this review, the manager called me back to apologize and offering to make it right. I decided to give them another shot, and they offered my next service totally free of charge. I really shouldn't have had to go through this in the first place, but they did eventually make it right
Mar 8th, 2024

Yes, NShAuto proposed an expensive service I had not come in for, but ... I had intended to do that service in mid-April before I head out for lots of summer driving. So, when NShAuto took care of my immediate problem (bolt in my tire tread) and proposed this major service, I decided to go with them for the whole pkg ($1,200 ish). Am I a pushover? Perhaps, but two of my (new) Evanston friends have been dealing the NShAuto for 30 years, so it wasn't a difficult decision at all!
Mar 4th, 2024