Chase Bank

I don't know how the rating is so low here. For Chase, there's a ton of parking here, the tellers are always very nice and personable and there's barely ever a wait. You guys rock!
Jan 25th, 2024

Chase Private Client is NOT how you should invest your retirement money. Please learn how to do it yourself with Vanguard etc or hire a planner who actively manages your money. Please search the market bf taking your money here!!!
Nov 27th, 2023

The entire staff at this location is stellar!!! My 1 star is for an investment banker at the Naperville rd location. It has recently been brought to my attention that my portfolio was dropped by an investment manager. Why you ask...I'd like to know also. But what happened after is why she is getting a review. Not only was my money not important enough for her to manage, my money in the mid 6 figures was left w/o anyone watching it or managing it. Thanks a lot K. Potential clients need to know they can be dropped and no one will call to tell you. Shameful. Its a good thing one bad apple doesn't spoil the amazing staff at the Wheaton and Carol Stream location.
Nov 16th, 2022

Best chase branch by far, very personable. I drive an extra 20 minutes just to go here rather than the other branches.
Feb 23rd, 2022

They take your $ and dole out promises galore. Seldom comes as expected. Frequently changing programs that do not benefit you. Attempted to purchase  annuity, gave them large check, they promised $ could be retirned immediatel, they could not process annuity by third day. Asked for $ back and told many next week. Put $ in what seemed a good brokerage act, 3 mos later the program was cancelled and said I should move $  to an account where the funds would not be available for a couple of days. Have a large amount of money there and was given a "Veteran's" free safety box a couple of years ago. Just got letter stating that small box would now cost me 50 bucks a year. Every bank in town accepts and pays your property taxes, Chase eliminated this about 2-3 years ago. I now stop by either BMO or Inland bank and pay them. Chase could not care less about individual savers. Chase has always had the very lowest saving rates on CDs and saving accounts. I'm only associated with Chase because 45 years ago I started to have several direct deposits made and would find it a hassle to move those deposits around. I will say, I use and am satisfied with their electronic bill pay system. Over all, I'm fairly dissatisfied with this bank,
Sep 29th, 2022