Chicago Club Inn Suites
-
630 Pasquinelli Dr
Westmont, IL 60559 - 630-920-2200
Chamber Rating
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Jacqueline Kelly
Rooms were clean. We got in early and they accommodated it with no problem. Pool was very clean and warm. All in all it is a decent place. Could use some updating and hallway carpets replaced. Rooms: Rooms were clean but could need updating. Many appeared to be heading that way. Beds were really comfortable.
Apr 5th, 2024 -
Eric Buhrow
Overall, the visit was pretty decent. The room appeared to be newly remodeled, sporting some marks on tiling indicating the contractors just recently finished updating things. The linens were clean, the room was well put together, and the employees were friendly and helpful. I have two major critiques, however. The doorknob on the bathroom door was not properly affixed, like it wasn't the right size for the door. It still functioned well enough, but I felt like they just threw a knob on the door and said, "good enough". The other problem was with the entrance door. The door knob wasn't properly affixed here either, and while the door could close, it felt like someone could easily kick in the door. I tried to use the lock on the door, and it didn't work, because it didn't align with the door jamb. At least I was able to use the flip latch, which held the door shut tighter and secured it somewhat, but I wouldn't feel safe leaving valuable items in the room if staying multiple days.
Apr 3rd, 2024 -
DeAnna Thomas
We really enjoyed our stay here. The ambiance and cleanliness of the room was great. The hot tub was new and the hotel provided plenty of towels and additional bed covers to accommodate us. The WiFi worked without hesitation and the courtesy breakfast was hot and delicious! The front desk even allowed a late checkout with no discrepancies. I recommend this location and look forward to our future stay in the summer months. Thank you for a great staycation!
Mar 31st, 2024 -
Sonja Z
Mar 28th, 2024 -
Tim Walker
Both bathrooms were overflowed and remand that way for most of the day. Open a close room for public bathroom use but that created even more problems. Women were very leary to go into a "vacant" room to use a bathroom alone bc of closets, other rooms....unfortunately I know it was meant in a nice way but gave woman I was with and a few others I talked to a "sex trafficking abduction" vibe.
Mar 25th, 2024
Contact Info
- 630-920-2200
- (630) 920-2200
Questions & Answers
Q What is the phone number for Chicago Club Inn Suites?
A The phone number for Chicago Club Inn Suites is: 630-920-2200.
Q Where is Chicago Club Inn Suites located?
A Chicago Club Inn Suites is located at 630 Pasquinelli Dr, Westmont, IL 60559
Q What is the internet address for Chicago Club Inn Suites?
A The website (URL) for Chicago Club Inn Suites is: http://www.chicagoclubinnsuites.com/
Q How big is Chicago Club Inn Suites?
A Chicago Club Inn Suites employs approximately 2-5 people.
Q Is there a key contact at Chicago Club Inn Suites?
A You can contact Patricia Mejia at 630-920-2200.
Q How is Chicago Club Inn Suites rated?
A Chicago Club Inn Suites has a 3.1 Star Rating from 1069 reviewers.
Ratings and Reviews
Chicago Club Inn Suites
Overall Rating
Overall Rating
( 1069 Reviews )Jacqueline Kelly on Google
Rooms were clean. We got in early and they accommodated it with no problem. Pool was very clean and warm. All in all it is a decent place. Could use some updating and hallway carpets replaced.
Rooms: Rooms were clean but could need updating. Many appeared to be heading that way. Beds were really comfortable.
Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.
Sincerely,
Hotel Manager.
Eric Buhrow on Google
Overall, the visit was pretty decent. The room appeared to be newly remodeled, sporting some marks on tiling indicating the contractors just recently finished updating things. The linens were clean, the room was well put together, and the employees were friendly and helpful.
I have two major critiques, however. The doorknob on the bathroom door was not properly affixed, like it wasn't the right size for the door. It still functioned well enough, but I felt like they just threw a knob on the door and said, "good enough".
The other problem was with the entrance door. The door knob wasn't properly affixed here either, and while the door could close, it felt like someone could easily kick in the door. I tried to use the lock on the door, and it didn't work, because it didn't align with the door jamb. At least I was able to use the flip latch, which held the door shut tighter and secured it somewhat, but I wouldn't feel safe leaving valuable items in the room if staying multiple days.
Thank you for your stay and feedback regarding your recent stay at our property. I have noted your comments about what you liked and disliked during your stay. My apologies. We will further improve the amenities and hospitality based on your observations. I hope to welcome you again soon.
Sincerely,
Hotel Manager.
DeAnna Thomas on Google
We really enjoyed our stay here. The ambiance and cleanliness of the room was great. The hot tub was new and the hotel provided plenty of towels and additional bed covers to accommodate us. The WiFi worked without hesitation and the courtesy breakfast was hot and delicious! The front desk even allowed a late checkout with no discrepancies. I recommend this location and look forward to our future stay in the summer months. Thank you for a great staycation!
Thank you for staying and the feedback.We are excited that your time with us was so amazing. Our team endeavors to go above and beyond to ensure a great experience for our guests.We look forward to hosting you again soon for another fantastic experience.
Sincerely,
Hotel Manager
Sonja Z on Google
Thanks for the stay and your appreciation with a five-star rating.
We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.
Sincerely,
Hotel Manager
Tim Walker on Google
Both bathrooms were overflowed and remand that way for most of the day. Open a close room for public bathroom use but that created even more problems. Women were very leary to go into a "vacant" room to use a bathroom alone bc of closets, other rooms....unfortunately I know it was meant in a nice way but gave woman I was with and a few others I talked to a "sex trafficking abduction" vibe.
I regret to read about your recent experiences. I apologize for the inconveniences you encountered during your stay. It is not our intention for guests to leave dissatisfied. We are actively investigating the issues you raised and will take appropriate measures to address them. Rest assured, we are implementing measures to enhance guest comfort. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
Warm regards,
Hotel Manager
Overall Rating
Overall Rating
( 1069 Reviews )Write a Review
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