Apex Home Health Care, Inc

sandy Sung _{on Google}

Aug 21st, 2022

Do not work for this company. The administration brags about turnover. The staff says there scared to speak up in fear that they will be fired. I would not recommend this company at all

Skip Landt _{on Google}

Jan 20th, 2022

Bad experience: inconsistent service, no return calls, no followup. I received very good services for several months, then the nurse stopped cutting my nails-- claimed she never had (?) but said her service could arrange for a podiatrist, also covered by medicare/insurance. That was fine but they offered me a date that didn't work, I called back; they kept promising but no followup. The nurse was wonderful, but she could not keep a weekly schedule; she does not drive, so relies on a driver, and has to cover clients across the entire city.. After continuing problems I called to request a change. They sent the second nurse, but she came without an advance appointment. I apologized but had a business appointment so had to turn her away. I called the Apex manager, she promised to get someone, but did not call back. I called again; no call back. The third or fourth time I called she t blamed my changing the first nurse and then cancelling the second; then she admitted they had only two nurses, both of whom served the entire city, North and South.. (This may be an understaffed franchise that is failing in the very competitive Chicago market; I don't hear of these problems from people using other services).

Spiritual Essence LLC _{on Google}

Jul 30th, 2020

Im the daughter of Vanessa Nelson. I received a call today 07/22/2020 telling me that my mom has been billed since 06/22/2020. How is my mom being billed for something I didnt sign up for her. I have all paperwork from her Real Home Care Health Service 6/13/2020. How is my mom being billed from Apex when I Never signed nothing from Apex. Whos been signing my mom name from that company. Ive already left my name and number on Apex voicemail. Ive called and nobody answers the phone. ......This aint no type of way to be doing business playing with people health. So I need to know who at Apex signed for my mom to have services for them