Baskin-Robbins

Did not have chocolate or peanut butter Icecream. Also no Frappuccinos and closed 15 minted early.
Jun 23rd, 2023

constantly out of ice cream and will only have like 3 flavors available
Jun 19th, 2023

Ice cream is not maintained at the right temperature, so it can be soft, goopy, or even re-frozen with ice crystals on top. Also, the ice cream flavors are mis-labeled and the people who work there don't know what flavors they have.
May 31st, 2023

I took my girls here for ice cream and waited about 5 minutes and no one came out. So I kept saying hello but still no one came out from the back. I then yelled loudly Hello. That's when two young people came out from the back and said they were in the office. The young man looked sleep because his eyes were red and the young lady didn't say much of anything. She did ring us up and I stated that I was waiting for over five minutes and they should have someone in the front but she didn't respond. The floors in here are dirty and need to be swept and the tables need to be wipe off, so my question would be why aren't yall doing those things in instead of being in the office sleep. The service that I received in the beginning was horrible however both of the workers stayed out of the office as my kids had ice cream.
Mar 21st, 2024

I went to this location in person to order an ice cream cake for my daughters' birthday on a Thursday, for pickup on Sunday, 3 days later. The website said to allow 48 hours for custom cake orders so I thought this would allow plenty of time. The order taker took my order for a custom ice cream cake with a Happy Birthday message on the top. The charge for the cake was $41 and I was told to pick up the cake at 3 pm on Sunday. Long story short, the cake was not available on Sunday when I arrived around 3:30 pm to pick it up. The staff member there, a different employee from whom I ordered the cake, called the store manager in an attempt to locate the cake, and I was told that someone had failed to deliver the completed cake to this location. Fortunately I was allowed to substitute the cake with a generic ice cream cake from the cooler, and later on one of the guests discovered a piece of plastic in it! Please be aware of ordering or purchasing an ice cream cakes from this location.
Nov 7th, 2022