Chamber of Commerce

      SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon

      ( 48 Reviews )

      SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon
      Call SERVPRO for 24-hour emergency service.
      Yext Power Listing.
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      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.5 - (48 reviews)
      40
      3
      0
      0
      5
      Read Our 48 Reviews

      Chamber Rating

      Verified Member
      4.5 - (48 reviews)
      40
      3
      0
      0
      5
      › ‹
      • Ashlen Hale

        My basement flooded due to a water main break on my street - Servpro responded so quickly and had people over within a hour or so of calling. They disinfected the entire basement after removing the flood waters, and had the entire basement dry and sterilized within two days of the initial incident! great customer service and professionalism! They worked great with my insurance company and made the whole ordeal significantly less stressful than it couldve been. I know who Im calling next time disaster strikes (crossing my fingers it wont!).
        Apr 2nd, 2024

      • Kelsey Wittman


        Mar 28th, 2024

      • Tim Kelly

        I was told since we were not going through insurance and paying out of pocket, we would get a discounted rate for work performed. (I should have got it in writing). They give no real estimate for work to be done, until its done, and you're on the hook for the ASTRONOMICAL charges. I was assured after the 500 deposit that it wouldn't be much more than that. I would Never under any circumstance allow this company in my home again. Quite literally you could purchase a whole fleet of fans and dehumidifiers for what I was charged for a 5-day rental of 4 fans. (Over 2K with $0.00 in labor). The sales guy you speak to in emergencies will blatantly lie to you to get the job. They know people who are calling are in desperate need of help and time is of the essence and they prey upon it. Be smart and next time you need carpets and flooring dried, buy the Fans it will not only be cheaper, but at least you will have something tangible, and won't have to deal with this god-awful company.
        Jan 6th, 2024

      • Suzy D

        A wonderful locally owned and operated business. Top notch professionals you can trust to get the job done.
        Dec 13th, 2023

      • Kerri Lange


        Nov 1st, 2023

      Read Our 48 Reviews

      About
      SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon

      Owned and operated by David and Angie Wolfe, SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon understands the anxiety that comes when a water or fire damage event hits your home or business. Our professionally trained staff are IICRC Certified in all restoration processes and accustomed to handling these restoration emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. We are also one of SERVPRO's commercial Large Loss Extreme Teams in the Midwest that are called upon when a catastrophic natural disaster like a tornado or a major flood event happens. We have a dedicated division and team specifically for these types of natural disasters. We’re a trusted leader in fire and water cleanup, restoration services, construction & reconstruction services, pathogen and biohazard cleaning, and more. Founded in 1967, the SERVPRO franchise system has a network of more than 1,800 individually owned and operated franchises responding to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Let us take the worry for you, and make it “Like it never even happened.”

      Contact Info

      Products

      • ServproOXIDE

      Payment Methods

      • CASH
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon?

      A The phone number for SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon is: (618) 667-8648.

      Q Where is SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon located?

      A SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon is located at 2220 Liebler Road, Troy, Illinois 62294

      Q What is the internet address for SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon?

      A The website (URL) for SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon is: https://www.servpro.com/locations/il/servpro-of-collinsville-troy-alton-edwardsville-granite-city-belleville-o-fallon?utm_medium=yext&utm_source=extnet

      Q What days are SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon open?

      A SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon is open:
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours

      Q How is SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon rated?

      A SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon has a 4.5 Star Rating from 48 reviewers.

      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours

      Ratings and Reviews
      SERVPRO of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O'Fallon

      Overall Rating

      Overall Rating
      ( 48 Reviews )
      40
      3
      0
      0
      5
      Write a Review

      Ashlen Hale on Google

      image My basement flooded due to a water main break on my street - Servpro responded so quickly and had people over within a hour or so of calling. They disinfected the entire basement after removing the flood waters, and had the entire basement dry and sterilized within two days of the initial incident! great customer service and professionalism! They worked great with my insurance company and made the whole ordeal significantly less stressful than it couldve been. I know who Im calling next time disaster strikes (crossing my fingers it wont!).

      Business Response on Google Apr 1st, 2024
      Thank you for the review Ashley. It's so appreciated! Thank you for trusting in SERVPRO to handle the cleanup!

      Kelsey Wittman on Google

      image

      Business Response on Google Apr 3rd, 2024
      Kelsey, thank you so much for allowing us to service your cleanup needs. We do not take it lightly..

      Tim Kelly on Google

      image I was told since we were not going through insurance and paying out of pocket, we would get a discounted rate for work performed. (I should have got it in writing). They give no real estimate for work to be done, until its done, and you're on the hook for the ASTRONOMICAL charges. I was assured after the 500 deposit that it wouldn't be much more than that. I would Never under any circumstance allow this company in my home again. Quite literally you could purchase a whole fleet of fans and dehumidifiers for what I was charged for a 5-day rental of 4 fans. (Over 2K with $0.00 in labor). The sales guy you speak to in emergencies will blatantly lie to you to get the job. They know people who are calling are in desperate need of help and time is of the essence and they prey upon it. Be smart and next time you need carpets and flooring dried, buy the Fans it will not only be cheaper, but at least you will have something tangible, and won't have to deal with this god-awful company.

      Business Response on Google Dec 17th, 2023
      Tim, we truly are regretful for the experience you had with our company. We truly pride ourselves in honest and fair practices with industry standard pricing upfront. Our general manger will be reaching out to you to address your concerns you have commented on. I assure you, we value each and every customer that utilizes our restoration services. Please contact us us at your earliest convenience. I'm sure this is just a communication misunderstanding as we treat everyone fairly and with the utmost professionalism.Best Regards,SERVPRO

      Suzy D on Google

      image A wonderful locally owned and operated business. Top notch professionals you can trust to get the job done.

      Business Response on Google Dec 18th, 2023
      Thank you for the review! It's extremely appreciated and we do not take it for granted.

      Kerri Lange on Google

      image

      Business Response on Google Oct 25th, 2023
      Thank you so much for the review Kerri. We do not take it lightly.
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      Overall Rating

      Overall Rating
      ( 48 Reviews )
      40
      3
      0
      0
      5

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      Water Damage Restoration Service Near Me in Troy, IL

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      1718 Scott Troy Rd
      Troy, IL 62294
      618-667-2199
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