Boost Mobile

The store is a joke. The manager refused to give his name and had an attitude the whole time. Sold me a phone that could not receive any data. The whole 2 months with this company has been horrible and a non stop pain. They wont give me any refunds nor help me with the open ticket on my account. Stay away from this store or you will get screwed. Customer service is a joke. It's the NO HELP 24/7 LINE.
Jan 30th, 2024

Dec 9th, 2023

Had amazing help at this store. They are wonderful when you're in need. I had a gentleman Pat. Help me. That was so amazing if anybody ever needs a good phone or somebody's smart that can hook you up. That is the store Boost Mobile North grand thank you, Boost Mobile and thank you, Pat.
Nov 13th, 2023

The store employee melynda helped me get prepaid interent. Had to go back to the store a few times cuz of problems on my end and she was determined to get my internert working before i walked out of there. 10/10 great job
Sep 21st, 2023

Came in needed a phone but did not want unlimited data. Told heres your phone - 1st month have to get $60 unlimited data plan then can immediately download app to change to $40 plan. Next day tried this and app wouldnt let me change plans. Called Customer Care they said I had to be on $60 plan for 12 months. Called store because wanted to return the phone. Store said not true and forced the $40 payment plan through and said Im all set. Now Im stuck with only calls and text - no data. Ive spent over 7 hours on calls with Customer Care with an open ticket. Called the store again to ask for the manager. Manager wont give his name, wont own up to his lies and is very unprofessional. Save your money and go with another carrier because this company is a joke.
Jan 19th, 2024