Chamber of Commerce

      Metro by T-Mobile

      ( 41 Reviews )

      Metro by T-Mobile
      • 100 N Grand Ave W
        Springfield, Illinois 62702
      •   217-572-9913
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      Hours

      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.3 - (41 reviews)
      18
      4
      5
      1
      13
      Read Our 41 Reviews

      Chamber Rating

      3.3 - (41 reviews)
      18
      4
      5
      1
      13
      › ‹
      • Corey B Anderson sr

        Good services
        Mar 31st, 2024

      • Jaleesa

        MetroPcs phone customer service ripped me off and refused to give me a refund. I order samsung s23 and they sent me samsung a14 smh it ridiculous now I have to return this and eventually wait on my refund besides for the past 2 months I had a outstanding balance and told me I had to pay and cut my phones off. I'm fed up and going to another service that aren't scammers and treat customers with upmost respect.
        Dec 30th, 2023

      • John Payne3

        Employees need better people skills if u need to be talked down to this is the place for you every time I go there they have some excuses to charge me 15.00 to 30.00 dollars more for no service help from them . So do business with them at your own risk.
        Sep 29th, 2023

      • Dana Miller


        Jul 27th, 2023

      • M Johnson

        The employees arent knowledgeable at this location and refuse to give you an accurate breakdown for prices/services. Also the air isnt working and its extremely uncomfortable in the store.
        Jun 12th, 2023

      Read Our 41 Reviews

      About
      Metro by T-Mobile

      Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 100 N Grand Ave W in Springfield, or give us a call at (888) 863-8768.

      Contact Info

      Questions & Answers

      Q What is the phone number for Metro by T-Mobile?

      A The phone number for Metro by T-Mobile is: 217-572-9913.

      Q Where is Metro by T-Mobile located?

      A Metro by T-Mobile is located at 100 N Grand Ave W, Springfield, Illinois 62702

      Q What is the internet address for Metro by T-Mobile?

      A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-springfield-il-10221221/?utm_source=google&utm_medium=lastmile&utm_campaign=10221221

      Q How big is Metro by T-Mobile?

      A Metro by T-Mobile employs approximately 20+ people.

      Q What days are Metro by T-Mobile open?

      A Metro by T-Mobile is open:
      Friday: 9:00 AM - 7:00 PM
      Saturday: 9:00 AM - 7:00 PM
      Sunday: 12:00 PM - 5:00 PM
      Monday: 9:00 AM - 7:00 PM
      Tuesday: 9:00 AM - 7:00 PM
      Wednesday: 9:00 AM - 7:00 PM
      Thursday: 9:00 AM - 7:00 PM

      Q How is Metro by T-Mobile rated?

      A Metro by T-Mobile has a 3.3 Star Rating from 41 reviewers.

      Hours

      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM

      Related Categories

      Ratings and Reviews
      Metro by T-Mobile

      Overall Rating

      Overall Rating
      ( 41 Reviews )
      18
      4
      5
      1
      13
      Write a Review

      Corey B Anderson sr on Google

      image Good services

      Jaleesa on Google

      image MetroPcs phone customer service ripped me off and refused to give me a refund. I order samsung s23 and they sent me samsung a14 smh it ridiculous now I have to return this and eventually wait on my refund besides for the past 2 months I had a outstanding balance and told me I had to pay and cut my phones off. I'm fed up and going to another service that aren't scammers and treat customers with upmost respect.

      Business Response on Google Dec 14th, 2023
      t's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      John Payne3 on Google

      image Employees need better people skills if u need to be talked down to this is the place for you every time I go there they have some excuses to charge me 15.00 to 30.00 dollars more for no service help from them . So do business with them at your own risk.

      Business Response on Google Sep 27th, 2023
      It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      Dana Miller on Google

      image

      M Johnson on Google

      image The employees arent knowledgeable at this location and refuse to give you an accurate breakdown for prices/services. Also the air isnt working and its extremely uncomfortable in the store.

      Business Response on Google Jun 28th, 2023
      Hi. It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future. We are also aware the AC went out. It should be restored now.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 41 Reviews )
      18
      4
      5
      1
      13

      Write a Review

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