Aspen Dental - Skokie, IL

Decimo _{on Google}

Apr 3rd, 2024

Came here in January 2023 in a panic because I broke a tooth. They'll try to upsell more services than what you originally came in for. Just know you have options and should not feel forced to take all the procedures they want you to do.
I opted out of a replacement tooth which saved me thousands. Had opted in for 6 fillings and 5 extractions(wisdom teeth and the broken tooth), plus a deep clean. Had one obvious pain and sensitivity to one of the fillings. Kept getting told to wait months to wait for it to set. It's been 14 months and I still can't handle cold, heat, or anything crunchy in one side of my mouth because of how sensitive that filling has become. Don't back down from any discomfort you may have when it comes to your dental health.
I came in with 0 pain and a broken tooth. Came out with 5 less teeth, 6 extractions, and a pain that is an annoyance to my daily life.
I'd give 1 star but some of the people I dealt with here were friendly and helpful. But when you get dismissed for tooth pain from some individuals that did my deep clean and checkups, it's very concerning.

Shelley Rae McGregor _{on Google}

Mar 28th, 2024

Everyone at Aspen Dental was friendly patient and thorough when explaining my treatment plan.
Barb was lovely I also really liked Dr. Mena. She was very thorough and very sweet. I like this Aspen Dental place.

Macy Gray _{on Google}

Mar 26th, 2024

The doctor was very informative and worked to make sure I understood every part of what she was doing.
The hygienist was also very informative and explained every step.
Pricing was decent especially for the work I had to complete.
The office manager is personable and makes sure to work within your budget.
All the staff members are friendly but professional

Algerie07 _{on Google}

Mar 27th, 2024

I would of rated a 0, if it were an option.
This all began Aug 18, 2023. Just to be clear, this NOT a regular Dentist. These people are like car salesmen, buttering you up with fancy tests, talking to a Hygienist and the doctor (Dr Sharma is the owner of the Park Ridge, IL location & Roscoe Village location in Chicago, IL), all smiles and niceties. And then you're handed over to the Office Manager. This is where they discuss a "Treatment Plan", which = how much they can SELL YOU. If you're short on cash, they can quickly run you through their partners credit (Care Credit gives a percentage of the total charges (" a commission")of services and supplies needed "commission" of sorts directly to the Company of Aspen Dental) to see the maximum amount of credit to use for these "Up-sized Purchases". They told me I was approved for $11,000! I stated I'm on a fixed income. And just because I was approved for that insane amount does not in any way mean I will use it. Of course, it isn't mentioned yet, the 29.99% APR.
I had just had a kidney stone, and had a stent placed in my ureter 2 months prior. Painful, uncomfortable and urgency. At this point, I left my teen daughter, and excused myself to use the restroom. At that point, the gave my daughter a folder with The Plan, and several detailed pages of each charge.
Never mentioning this to me before or after I went to the restroom. It wasn't until the following day, I went to read through their folder, I found these pages. I was feeling duped. For example, there was a charge for an electronic toothbrush for $135. You can get a good quality one on Amaz*n for around $39.99. I didn't like feeling that they were being sneaky. After the initial appointment, they aren't as "caring", so to speak.
Mar 30, 2024UPDATE:Right off the bat, I have to m SINCE I RECEIVED MY PARTIALS (ABOUT NOVEMBER 2023), I TRY TO WEAR THEM (IT HURTS, NOT UNCOMFORTABLE) AND AFTER 3-4 HOURS THE PAIN IS UNBEARABLE AND I HAVE TO REMOVE THEM.
IVE HAD A COUPLE ADJUSTMENTS AND STILL TERRIBLE PAIN. As I healed up from 2 teeth pulled in August 2023, I started feeling something sharp on one side. When I went in the office the doctor said it was just a bone spur sticking up. She agreed that would of been painful trying to wear my partials on that. She proceeded to numb the area, and clipped it a couple of times. Then she showed me the boney piece.
She said to wait about a week, for that area to calm down before wearing the partials again. I waited a little over a week to be sure. And STILL so painful. I haven't been able to wear them still, it's March 30, 2024. I'm so frustrated. Not only did I just need a tooth pulled for relief. But I walked out with a with a $4692.00 bill on Credit Care, Synchrony Bank at a 29.99% APR. I took the option of 18 months interest free, to be able to pay the balance in full. Or, the deferred interest will be charged on my balance.
I ONLY NEEDED 2 TEETH PULLED, EXPECTING TO PAY UNDER $1000. THIS PLACE HAS BEEN SUED IN OTHER STATES FOR THEIR DECEIPTIVE PRACTICES. DO YOUR RESEARCH. I USUALLY DO, I WAS IN SO MUCH PAIN, I WAS GLAD TO GET IN ON A SATURDAY MORNING.