Firestone Complete Auto Care
-
408 Ward Dr
Scott Air Force Base, IL 62225 - 618-207-4931
Hours
Chamber Rating
-
Humble Servant
Very very rude. It amazes how some humans take their own problems out on complete strangers. Makes sense why AI is taking over customer service these minutes.
Mar 31st, 2024 -
Pat Aldrich
Mar 14th, 2024 -
Jon Coil
Larry and his crew is probably the best that I have had the pleaser of doing business with. They make sure everything is done right the first time. They explain any and everything that is being done or needs to be done. I won't go to another location as long as Larry and his crew is there.
Mar 8th, 2024 -
David Goetsch
Great service and respectable pricing.
Feb 11th, 2024 -
Danny Dalton
Expensive liars. Recommend you look up Mission Accomplished for better service and price. I was lied to my face twice about service. Im a third or fourth time patron, have had usually decent service. In for a battery check early morning, no appointment. After receiving an email invoice I went to pick it before the afternoon and was told it wasnt ready. So I requested they add an oil change as was indicated on the email. They. Received a call the next day that its ready for pickup. When they explain that the battery was fine but they recommend an oil change, I asked why they didnt do the oil change. And the same guy I talked to at the counter when I requested the oil change told me that they didnt because I did not get back to them when they attempted to contact me. I told him that I spoke with him face-to-face yesterday and requested it. He was dismissive and said okay give them 10 minutes, after waiting for 15 minutes with no further contact I left to go back to work and was able to get my car back midday. To top it off they found the oil to be about a liter short, but didnt know why. They were also the same shop that did my last oil change, but Ive lost my trust and patience for this location and would not recommend.
Dec 25th, 2023
Contact Info
- 618-207-4931
Products
- AIR CONDITIONING
- AIR FILTERS
- AIR TOOLS
- ALTERNATORS
- AXLE / SUSPENSION PARTS
- BATTERIES
- BELTS
- BODY KITS
- BODY SHOP TOOLS
- BOLTS
- BOOKS
- BRAKE CONTROLL
- CLIMATE CONTROLS
- COOLING SYSTEMS
- DISC BRAKES
- ENGINES
- HIGH PERFORMANCE PARTS
- HYDRAULIC SYSTEMS
- NEW CARS
- RADIATORS
- ROTORS
- SHOES
- SPARK PLUGS
- STARTERS & IGNITIONS
- TIRES
- WHEELS
- WHOLESALE PARTS
Services
- ADJUSTMENTS
- AIR CONDITIONING
- AIR FILTERS
- ALIGNMENT
- ALTERNATORS
- AUTO REPAIR
- BATTERIES
- BRAKE PADS
- BUMPERS
- BUSHINGS
- CLIMATE CONTROLS
- COMPUTER BALANCING
- COMPUTER DIAGNOSTICS
- DISC BRAKES
- ENGINE REPAIRS
- INSPECTIONS
- MAINTENANCE
- MASTER CYL
- MINOR REPAIRS
- TIRE REPAIR
- TUNE-UPS
- WATER PUMPS
- WIRING
Specialities
- 4 WHEEL DRIVES
- ADJUSTMENTS
- AIR CONDITIONING
- AIR FILTERS
- ALIGNMENT
- ALTERNATORS
- BATTERIES
- ENGINES
- HYDRAULIC SYSTEMS
- MAINTENANCE
- PERFORMANCE CARS
- RADIATORS
- SHOES
- SUVS
- TIRES
- TRANSMISSIONS
- WHEELS
- WIRING
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Special Considerations
AIR CONDITIONING
Questions & Answers
Q What is the phone number for Firestone Complete Auto Care?
A The phone number for Firestone Complete Auto Care is: 618-207-4931.
Q Where is Firestone Complete Auto Care located?
A Firestone Complete Auto Care is located at 408 Ward Dr, Scott Air Force Base, IL 62225
Q What is the internet address for Firestone Complete Auto Care?
A The website (URL) for Firestone Complete Auto Care is: https://local.firestonecompleteautocare.com/illinois/scott-afb/408-ward-dr/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps
Q What days are Firestone Complete Auto Care open?
A Firestone Complete Auto Care is open:
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
Q How is Firestone Complete Auto Care rated?
A Firestone Complete Auto Care has a 3.5 Star Rating from 100 reviewers.
Hours
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Ratings and Reviews
Firestone Complete Auto Care
Overall Rating
Overall Rating
( 100 Reviews )Humble Servant on Google
Very very rude. It amazes how some humans take their own problems out on complete strangers. Makes sense why AI is taking over customer service these minutes.
Pat Aldrich on Google
Jon Coil on Google
Larry and his crew is probably the best that I have had the pleaser of doing business with. They make sure everything is done right the first time. They explain any and everything that is being done or needs to be done. I won't go to another location as long as Larry and his crew is there.
David Goetsch on Google
Great service and respectable pricing.
Danny Dalton on Google
Expensive liars. Recommend you look up Mission Accomplished for better service and price.
I was lied to my face twice about service. Im a third or fourth time patron, have had usually decent service.
In for a battery check early morning, no appointment. After receiving an email invoice I went to pick it before the afternoon and was told it wasnt ready. So I requested they add an oil change as was indicated on the email. They. Received a call the next day that its ready for pickup. When they explain that the battery was fine but they recommend an oil change, I asked why they didnt do the oil change. And the same guy I talked to at the counter when I requested the oil change told me that they didnt because I did not get back to them when they attempted to contact me. I told him that I spoke with him face-to-face yesterday and requested it. He was dismissive and said okay give them 10 minutes, after waiting for 15 minutes with no further contact I left to go back to work and was able to get my car back midday.
To top it off they found the oil to be about a liter short, but didnt know why. They were also the same shop that did my last oil change, but Ive lost my trust and patience for this location and would not recommend.