Firestone Complete Auto Care

Hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM

Chamber Rating

3.5 - (100 reviews)
43
17
11
6
23
Read Our 100 Reviews

Chamber Rating

3.5 - (100 reviews)
43
17
11
6
23
  • Humble Servant

    Very very rude. It amazes how some humans take their own problems out on complete strangers. Makes sense why AI is taking over customer service these minutes.
    Mar 31st, 2024

  • Pat Aldrich


    Mar 14th, 2024

  • Jon Coil

    Larry and his crew is probably the best that I have had the pleaser of doing business with. They make sure everything is done right the first time. They explain any and everything that is being done or needs to be done. I won't go to another location as long as Larry and his crew is there.
    Mar 8th, 2024

  • David Goetsch

    Great service and respectable pricing.
    Feb 11th, 2024

  • Danny Dalton

    Expensive liars. Recommend you look up Mission Accomplished for better service and price. I was lied to my face twice about service. Im a third or fourth time patron, have had usually decent service. In for a battery check early morning, no appointment. After receiving an email invoice I went to pick it before the afternoon and was told it wasnt ready. So I requested they add an oil change as was indicated on the email. They. Received a call the next day that its ready for pickup. When they explain that the battery was fine but they recommend an oil change, I asked why they didnt do the oil change. And the same guy I talked to at the counter when I requested the oil change told me that they didnt because I did not get back to them when they attempted to contact me. I told him that I spoke with him face-to-face yesterday and requested it. He was dismissive and said okay give them 10 minutes, after waiting for 15 minutes with no further contact I left to go back to work and was able to get my car back midday. To top it off they found the oil to be about a liter short, but didnt know why. They were also the same shop that did my last oil change, but Ive lost my trust and patience for this location and would not recommend.
    Dec 25th, 2023

Read Our 100 Reviews

About
Firestone Complete Auto Care

Firestone Complete Auto Care is located at 408 Ward Dr in Scott Air Force Base, Illinois 62225. Firestone Complete Auto Care can be contacted via phone at 618-207-4931 for pricing, hours and directions.

Contact Info

  •   618-207-4931

Products

  • AIR CONDITIONING
  • AIR FILTERS
  • AIR TOOLS
  • ALTERNATORS
  • AXLE / SUSPENSION PARTS
  • BATTERIES
  • BELTS
  • BODY KITS
  • BODY SHOP TOOLS
  • BOLTS
  • BOOKS
  • BRAKE CONTROLL
  • CLIMATE CONTROLS
  • COOLING SYSTEMS
  • DISC BRAKES
  • ENGINES
  • HIGH PERFORMANCE PARTS
  • HYDRAULIC SYSTEMS
  • NEW CARS
  • RADIATORS
  • ROTORS
  • SHOES
  • SPARK PLUGS
  • STARTERS & IGNITIONS
  • TIRES
  • WHEELS
  • WHOLESALE PARTS

Services

  • ADJUSTMENTS
  • AIR CONDITIONING
  • AIR FILTERS
  • ALIGNMENT
  • ALTERNATORS
  • AUTO REPAIR
  • BATTERIES
  • BRAKE PADS
  • BUMPERS
  • BUSHINGS
  • CLIMATE CONTROLS
  • COMPUTER BALANCING
  • COMPUTER DIAGNOSTICS
  • DISC BRAKES
  • ENGINE REPAIRS
  • INSPECTIONS
  • MAINTENANCE
  • MASTER CYL
  • MINOR REPAIRS
  • TIRE REPAIR
  • TUNE-UPS
  • WATER PUMPS
  • WIRING

Specialities

  • 4 WHEEL DRIVES
  • ADJUSTMENTS
  • AIR CONDITIONING
  • AIR FILTERS
  • ALIGNMENT
  • ALTERNATORS
  • BATTERIES
  • ENGINES
  • HYDRAULIC SYSTEMS
  • MAINTENANCE
  • PERFORMANCE CARS
  • RADIATORS
  • SHOES
  • SUVS
  • TIRES
  • TRANSMISSIONS
  • WHEELS
  • WIRING

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

Special Considerations

AIR CONDITIONING

Questions & Answers

Q What is the phone number for Firestone Complete Auto Care?

A The phone number for Firestone Complete Auto Care is: 618-207-4931.


Q Where is Firestone Complete Auto Care located?

A Firestone Complete Auto Care is located at 408 Ward Dr, Scott Air Force Base, IL 62225


Q What is the internet address for Firestone Complete Auto Care?

A The website (URL) for Firestone Complete Auto Care is: https://local.firestonecompleteautocare.com/illinois/scott-afb/408-ward-dr/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps


Q What days are Firestone Complete Auto Care open?

A Firestone Complete Auto Care is open:
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM


Q How is Firestone Complete Auto Care rated?

A Firestone Complete Auto Care has a 3.5 Star Rating from 100 reviewers.

Ratings and Reviews
Firestone Complete Auto Care

Overall Rating

Overall Rating
( 100 Reviews )
43
17
11
6
23
Write a Review

Humble Servant on Google

image Very very rude. It amazes how some humans take their own problems out on complete strangers. Makes sense why AI is taking over customer service these minutes.

Business Response on Google Mar 30th, 2024
Hello, there. We take negative experiences very seriously, and we would like to ensure that your concerns are addressed by the appropriate management team. Please email us at [email protected] with the details of your visit, any related invoice numbers, the store location, and your full contact information. We value your business, and thank you for choosing Firestone. ^Mariah

Pat Aldrich on Google

image

Business Response on Google Mar 18th, 2024
Thank you so much for taking the time to give us a 5-star rating, Pat - it's truly appreciated! Thank you for choosing Firestone! ^Shonya

Jon Coil on Google

image Larry and his crew is probably the best that I have had the pleaser of doing business with. They make sure everything is done right the first time. They explain any and everything that is being done or needs to be done. I won't go to another location as long as Larry and his crew is there.

Business Response on Google Mar 10th, 2024
Hello Jon,Thank you for the kind words, and we appreciate you for taking the time to provide this positive feedback while working with our teammate Larry. We are glad to know that you enjoyed your experience, and hope to see you again soon. Thank you for choosing Firestone for your auto care needs. ^Sarah

David Goetsch on Google

image Great service and respectable pricing.

Business Response on Google Feb 27th, 2024
Hello David, we value your business and look forward to your next visit at Firestone! ^Jason

Danny Dalton on Google

image Expensive liars. Recommend you look up Mission Accomplished for better service and price.
I was lied to my face twice about service. Im a third or fourth time patron, have had usually decent service.
In for a battery check early morning, no appointment. After receiving an email invoice I went to pick it before the afternoon and was told it wasnt ready. So I requested they add an oil change as was indicated on the email. They. Received a call the next day that its ready for pickup. When they explain that the battery was fine but they recommend an oil change, I asked why they didnt do the oil change. And the same guy I talked to at the counter when I requested the oil change told me that they didnt because I did not get back to them when they attempted to contact me. I told him that I spoke with him face-to-face yesterday and requested it. He was dismissive and said okay give them 10 minutes, after waiting for 15 minutes with no further contact I left to go back to work and was able to get my car back midday.
To top it off they found the oil to be about a liter short, but didnt know why. They were also the same shop that did my last oil change, but Ive lost my trust and patience for this location and would not recommend.

Business Response on Google Dec 22nd, 2023
Hello, there. We are truly saddened that your experience was not as great as we would have liked. We sincerely apologize for any inconvenience. We take negative experiences very seriously, and we would like to ensure that your concerns are addressed by the appropriate management team. Please email us at [email protected] with the details of your visit, any related invoice numbers, the store location, and your full contact information. We value your business and thank you for choosing Firestone. ^Mariah

Load More Reviews

Overall Rating

Overall Rating
( 100 Reviews )
43
17
11
6
23

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading