Wok n Fire
-
2801 E Main St
Saint Charles, IL 60174 - 630-949-3656
Hours
Chamber Rating
-
Angeles Ariadna Coss
I just want to say Im baffled by this whole situation. Let me start- I ordered take out from Wok n Fire St Charles, like we always do, and it was a very busy day so when we finally got our order we were told it was fine and didnt have to pay the bill. We thought nothing of it since we always go and know a lot of the workers we thought since it took long they took care of it. A couple weeks later we get a text from a worker (who I later found out was the owner). Turns out the costumer after us got charged twice for our order and theirs. Our mistake? No. Whats concerning is how someone goes out of their way to text and CALL multiple times saying very unprofessional stuff. Again, not our mistake and we had no problem paying the bill BUT we were told it was fine. The owner literally texted us saying if were too broke to pay just say that, since the person who got charged twice disputed the charge. After explaining to the owner, via text, that that wasnt our card and what we were told, he continued to say very unprofessional stuff via text. We ended up just going in and paying, we really didnt have to since it wasnt our mistake, but the fact that the own owner kept texting us even after it was their own mistake not ours was what was concerning to me. As a regular costumer, it was very disappointing to know this is their customer service.
Apr 6th, 2024 -
Kelly Nowak
Food, sake, the owners and bartender Carlos were honestly great. Made a quick stop on the way to get groceries and ended up being a great decision. Thank you! A++++ recommend !
Mar 24th, 2024 -
Randy Meyer
Mar 23rd, 2024 -
James Krueger
Mar 21st, 2024 -
anika scott
We had the best experience here. The food was 5 star, atmosphere 5star, great service. The owner was here and shared knowledge about Sake which lead us to try a few. Loved our overall experience.
Mar 18th, 2024
Contact Info
- 630-949-3656
Questions & Answers
Q What is the phone number for Wok n Fire?
A The phone number for Wok n Fire is: 630-949-3656.
Q Where is Wok n Fire located?
A Wok n Fire is located at 2801 E Main St, Saint Charles, IL 60174
Q What is the internet address for Wok n Fire?
A The website (URL) for Wok n Fire is: https://www.woknfire.com/
Q What days are Wok n Fire open?
A Wok n Fire is open:
Thursday: 11:30 AM - 9:00 PM
Friday: 11:30 AM - 10:00 PM
Saturday: 11:30 AM - 10:00 PM
Sunday: 11:30 AM - 9:00 PM
Monday: 11:30 AM - 9:00 PM
Tuesday: 11:30 AM - 9:00 PM
Wednesday: 11:30 AM - 9:00 PM
Q How is Wok n Fire rated?
A Wok n Fire has a 4.1 Star Rating from 1121 reviewers.
Hours
Related Categories
Ratings and Reviews
Wok n Fire
Overall Rating
Overall Rating
( 1121 Reviews )Angeles Ariadna Coss on Google
I just want to say Im baffled by this whole situation. Let me start- I ordered take out from Wok n Fire St Charles, like we always do, and it was a very busy day so when we finally got our order we were told it was fine and didnt have to pay the bill. We thought nothing of it since we always go and know a lot of the workers we thought since it took long they took care of it. A couple weeks later we get a text from a worker (who I later found out was the owner). Turns out the costumer after us got charged twice for our order and theirs. Our mistake? No. Whats concerning is how someone goes out of their way to text and CALL multiple times saying very unprofessional stuff. Again, not our mistake and we had no problem paying the bill BUT we were told it was fine. The owner literally texted us saying if were too broke to pay just say that, since the person who got charged twice disputed the charge. After explaining to the owner, via text, that that wasnt our card and what we were told, he continued to say very unprofessional stuff via text. We ended up just going in and paying, we really didnt have to since it wasnt our mistake, but the fact that the own owner kept texting us even after it was their own mistake not ours was what was concerning to me. As a regular costumer, it was very disappointing to know this is their customer service.
Kelly Nowak on Google
Food, sake, the owners and bartender Carlos were honestly great. Made a quick stop on the way to get groceries and ended up being a great decision. Thank you! A++++ recommend !
Randy Meyer on Google
James Krueger on Google
anika scott on Google
We had the best experience here. The food was 5 star, atmosphere 5star, great service. The owner was here and shared knowledge about Sake which lead us to try a few. Loved our overall experience.
Overall Rating
Overall Rating
( 1121 Reviews )Write a Review
Miscellaneous Near Me in Saint Charles, IL
biggers chevrolet
Saint Charles, IL 60174
( 0 Reviews )
Michael Prendergast, REALTOR
Saint Charles, IL 60175
773-710-9695 ( 0 Reviews )
Los Burritos Mexicanos
Saint Charles, IL 60174
630-584-9610 ( 824 Reviews )
Bosa Donuts
Saint Charles, IL 60174
630-444-1554 ( 220 Reviews )
Kathy Koca, Berkshire Hathaway HomeServices Starck Real Estate
Saint Charles, IL 60174
847-812-0197 ( 0 Reviews )
Bibimbap Skincare
Saint Charles, IL 60174
( 0 Reviews )
Tiana Key, The Real Estate Lady - affiliated with HomeSmart Connect LLC
Saint Charles, IL 60174
( 0 Reviews )
Urban Counter - St Charles
Saint Charles, IL 60174
630-402-0470 ( 246 Reviews )