Burberry Outlet

Elizabeth Reynolds _{on Google}

Mar 16th, 2024

Customer service is always atrocious! Staff are rude and treat customers with an arrogant, condescending, and unfriendly attitude. IF they ever let you in (they rarely pay attention to the people unnecessarily forced to wait in the usually-empty cattle line out front), they will abandon you once you get into the store and you will have to ask several times to let you out. Staff very reluctantly let me out after waiting 5 minutes and asking three people several times because they were busy standing around and talking to each other or folding scarves which were clearly more important. I own several Burberry pieces from the full price stores where I was treated with respect. For years Ive dealt with the poor attitudes at the outlet but after my last visit there Saturday, I will never step foot in there again. Luxury stores such as this need to treat their customers better and not like unwanted bothers.

Jahmia Sykes _{on Google}

Nov 19th, 2023

I felt targeted as soon as I walked in the store me and my family were instantly followed by more than one employee at a time. They constantly insisted on helping us shop. At check out the cashier only ask for my ID for a debit card purchases no one else. After he constantly asked for me to sign up for an account for an exchange after i toward him twice this is for my brother we are burying this weekend.

Chinmayee Rane _{on Google}

Nov 2nd, 2023

Our sales associate was very sweet and patient throughout! We purchased a few items and she helped us with making decisions as well thank you so much!!